CRM Solid is an omnichannel CRM that keeps every customer conversation in one inbox.

It connects Telegram, WhatsApp, Instagram, Facebook, X, LinkedIn, Bluesky and Reddit direct messages alongside a per-user email inbox and a website live chat widget, so a lead that arrives on any channel lands in the same pipeline instead of a different tab.

AI that does the repetitive part

AI agents answer, qualify and score leads, hand a conversation back to a human the moment it needs one, and keep learning from the replies your team actually sends. Voice notes are transcribed, long threads are summarised, and every suggested reply can be edited before it goes out.

Publishing and outreach

A content scheduler posts to the same networks plus TikTok, YouTube, Pinterest and Threads. Multi-channel sequences run outreach over Telegram, email, X and social DMs with per-account rate limits.

The CRM underneath

Contacts with tags, custom fields and lead scoring; multiple kanban pipelines; tasks; deals; invoicing; revenue and expense tracking with monthly profit and loss. Reporting respects each account's own timezone.

Built to be automated

Everything is reachable through a REST API and an official MCP server (npx @crmsolid/mcp-server), so Claude, Cursor and ChatGPT can read and write the same data. A free browser extension saves any LinkedIn, X, Instagram or GitHub profile into the CRM in one click.

A free plan is available with no time limit; paid plans raise channel, seat and automation limits.