Consio is an AI-powered phone and messaging platform built for Shopify brands that want to turn customer conversations into measurable revenue while reducing support workload.
For support teams, Consio uses a 24/7 AI Voice Agent, AI IVR, and AI SMS to answer inbound calls, automatically resolve routine questions, automatically send tracking links, handle order status requests, and route complex cases to the right human agent with full customer context already attached. This helps brands stay available after hours, reduce repetitive tickets, and improve response speed without adding headcount.
For sales and retention teams, Consio provides a commerce-aware power dialer that lets brands call high-intent segments such as abandoned checkouts, VIP customers, churn-risk subscribers, and high-AOV shoppers, either with their own team or with human agents trained by Consio. Agents can leave voicemails, send SMS during or after calls, and follow structured workflows designed to recover carts, save subscriptions, and increase repeat purchases.
Every interaction is connected to Shopify, so brands can see exactly which calls, voicemails, and SMS generated orders, influenced retention, or increased lifetime value. Consio also gives teams AI-generated summaries, transcripts, live call guidance, and direct integrations with Klaviyo, Gorgias, Kustomer, Richpanel, and Zendesk, making phone and messaging a measurable revenue channel inside existing ecommerce workflows.
A startup from Dover, the United States that is founded by Philippe Roireau, Martin Latrille.
Listed in
AI Voice Agent
24/7 inbound AI for Shopify brands that answers calls, resolves support requests, sends tracking links, and escalates complex cases.
AI Power Dialer
Outbound calling for abandoned checkouts, VIP customers, churn-risk segments, and high-AOV shoppers, with voicemail drops and SMS follow-up.
Revenue Attribution
Track exactly which calls, voicemails, and SMS generate Shopify orders and measurable revenue.
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Consio is built specifically for Shopify brands and combines inbound AI support, outbound sales calling, AI SMS, and revenue attribution in one platform. Unlike generic phone systems, every call and message is connected to Shopify data, customer history, and real orders.
Consio helps brands do two things in one place: automate support and generate revenue. Teams can use AI for inbound calls, run outbound campaigns for abandoned checkouts or VIP customers, and measure exactly which calls and SMS generate orders.
Consio is designed for Shopify and Shopify Plus brands, especially teams responsible for customer support, retention, lifecycle marketing, and outbound sales.
Consio was created to solve a simple problem: phone conversations still drive revenue in ecommerce, but most brands cannot measure or scale them properly. The platform was built to connect phone, SMS, AI, and Shopify into one revenue workflow.
Consio combines AI voice models, telephony infrastructure, Shopify-native data connections, messaging systems, and revenue attribution logic designed specifically for ecommerce workflows.
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Consio.ai appears to be a niche AI-powered tool, but there is limited independent, verifiable information available about its features, performance, and user satisfaction to provide a confident, well-substantiated assessment.
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