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Zoiper VS PBXware

Compare Zoiper VS PBXware and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. Itโ€™s affordable, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Zoiper logo Zoiper

Cross-platform VoIP softphone dialer for SIP and IAX systems

PBXware logo PBXware

PBXware is the worldโ€™s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Bicom Systemsโ€™ softswitch is offered in the Business, Call Center and Multi-Tenant Editions each supporting specific features.
  • Zoiper Landing page
    Landing page //
    2021-09-20
  • PBXware Landing page
    Landing page //
    2022-08-10

For the past 18 years, PBXware has been the go-to enterprise solution for many small and medium-sized organizations, as well as large businesses, ITSPs, governments, and call centers around the World.

Bicom Systemsโ€™ Softswitch is offered in the Business, Contact Center, and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.

PBXware incorporates an easy-to-use Setup Wizard to assist you to have a functional PBX in minutes. The administration is performed through Web Interface or CLI. Some of the advanced features offered are auto-updates, system backup, provider templates, call recordings, and real-time call/agent monitoring. We also welcome and deliver custom development professionally and affordably.

Additionally, it helps branch offices communicate easily by VoIP or PSTN dramatically reducing telephone costs. Moreover, PBXware easily creates conference bridges between local or remote users, saving significant time and money.

Dashboard: You may get a quick summary of key PBXware data in the Dashboard area. It shows information on system and gloCOM licensing, hardware utilization, core service status, the number of total calls, answered calls, SIP registrations, etc.

Branding: Carefully crafted with resellers in mind. It contains all the software and technical documentation with your brand name, logo, and company colors.

Zoiper features and specs

  • Cross-Platform Compatibility
    Zoiper supports multiple platforms including Windows, macOS, Linux, Android, and iOS, making it versatile for various types of users.
  • Wide Protocol Support
    Zoiper supports a broad range of protocols such as SIP and IAX, increasing its flexibility and compatibility with various VoIP systems.
  • High Security
    The app supports secure communication via TLS, SRTP, and ZRTP, which are essential for protecting user data.
  • User-Friendly Interface
    Zoiper offers an intuitive and easy-to-navigate interface, making it accessible even for users with limited technical knowledge.
  • Rich Feature Set
    It includes a number of features like call recording, conferencing, and contact management, thus catering to both personal and business needs.
  • Integration Capabilities
    Zoiper can integrate with third-party CRM and other software, making it convenient for business use.

Possible disadvantages of Zoiper

  • Cost
    While a basic version is free, advanced features require a paid subscription, which could be a deterrent for some users.
  • Setup Complexity
    Initial configuration can be complex, requiring some level of technical knowledge despite its user-friendly interface.
  • Limited Customer Support
    Customer support is primarily available to premium users, leaving free users with fewer resources for troubleshooting.
  • Resource Intensive
    Zoiper can be resource-intensive, especially on older hardware, possibly affecting system performance.
  • Occasional Stability Issues
    Some users report occasional crashes or bugs, which might disrupt communication.
  • Limited Free Version Features
    The free version has limited features compared to the paid version, which might not suffice for power users or businesses.

PBXware features and specs

  • Call Recording
  • Call Center
  • Queue Management
  • Call Monitoring
  • Call Routing
  • Manual Dialer
  • Mobile Access
  • IVR / Voice Recognition
  • Call Parking
  • Ring Groups
  • SIP Trunking
  • Inbound Call Center
  • Outbound Call Center
  • Web Conferencing
  • Chat / Messaging

Analysis of Zoiper

Overall verdict

  • Zoiper is a reliable and effective VoIP solution for individuals and businesses looking for a comprehensive communication tool. Its flexibility, security features, and compatibility with different operating systems make it a strong choice for users needing a softphone that integrates seamlessly with their existing infrastructure.

Why this product is good

  • Zoiper is a popular VoIP softphone application known for its compatibility with various operating systems, including Windows, macOS, Linux, iOS, and Android. It supports multiple protocols such as SIP and IAX, making it versatile for different telephony systems. Zoiper is praised for its user-friendly interface, robust security features like SRTP and TLS encryption, and high-quality audio and video codecs that ensure clear communications. Additionally, Zoiper provides functionalities like instant messaging, fax support, and contact management, which enhance its utility in both personal and business settings.

Recommended for

  • Small to mid-sized businesses looking for a cost-effective VoIP solution.
  • Remote workers who need secure and reliable communication tools.
  • IT professionals seeking a softphone that supports multiple protocols.
  • Users who prioritize cross-platform compatibility and integration.
  • Anyone requiring both voice and video calling capabilities in a single application.

Zoiper videos

+ Add

Review: Using Zoiper with FreePBX & OpenVPN on Android

More videos:

  • Review - FreePBX One Year Follow up Review and The Phones We Use: Yealink YEA-W56P & Zoiper
  • Review - Review of ZoiPer 3.0 by SoftPlanet

PBXware videos

+ Add

What's New: PBXware 7

More videos:

  • Demo - What's New: PBXware 6.6

Category Popularity

0-100% (relative to Zoiper and PBXware)

Zoiper

PBXware

Communication
81 81%
Communication
19% 19
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Messaging
100 100%
Messaging
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoiper and PBXware

Zoiper Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
ZoiPer provides VoIP softphone. It supports Windows, Mac, Linux, iOS, and Android. ZoiPer also provides the SDK that will the complete SIP tools package. It will give you access to ZoiPerโ€™s core libraries. This SDK will help developers with voice & video calling, instant messaging, etc.
Source: www.softwaretestinghelp.com

PBXware Reviews

We have no reviews of PBXware yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zoiper seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoiper mentions (2)

  • Can anyone recommend a cell phone?
    If you are looking to save money voip.ms + zoiper.com + data only SIM $15-30/m. Source: over 3 years ago
  • any good mobile softphones?
    I've been using Zoiper. I used to use Linphone but ran into some issues. Zoiper has a good feature set, and desktop clients as well, so I picked up a license for a reasonable price. Source: about 4 years ago

PBXware mentions (0)

We have not tracked any mentions of PBXware yet. Tracking of PBXware recommendations started around Mar 2021.

What are some alternatives?

When comparing Zoiper and PBXware, you can also consider the following products

Linphone - Linphone is an internet phone or Voice Over IP phone (VoIP).

3CX - Hosted PBX with CRM integration and mobile apps

MicroSIP - MicroSIP is a free portable SIP softphone for Windows based on PJSIP stack.

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Sipdroid - Free and open-source SIP/VoIP Client

3CX Phone System - 3CXPhone is a free VoIP phone available for Windows, iPhone or any Android based smart phone such...

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