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Zoho Sprints VS Zendesk

Compare Zoho Sprints VS Zendesk and see what are their differences

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Zoho Sprints logo Zoho Sprints

Stay ready to embrace change

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Zoho Sprints Landing page
    Landing page //
    2023-10-11

Zoho Sprints is an online project management tool for agile teams. With backlog management, Scrum boards, reports, social feed, meetings and release management, Zoho Sprints aims to be a comprehensive solution for a Scrum team. It also has WIP limits and supports the Scrumban framework. Zoho Sprints has integrations with third party developer tools like Jenkins, Github, Gitlab and Bitbucket. It also integrates with Zoho Projects for a hybrid project management approach.

  • Zendesk Landing page
    Landing page //
    2022-03-08

Zoho Sprints

Website
zoho.com
Pricing URL
Official Zoho Sprints Pricing
$ Details
freemium $1.0 / Monthly (Starts at $1/user/month, billed annually)
Platforms
iOS Android Web
Release Date
2017 November
Edit details

Zendesk

Website
zendesk.com
Pricing URL
Official Zendesk Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Zoho Sprints videos

+ Add

Getting Started with Zoho Sprints

More videos:

  • Review - Zoho Sprints Overview - Agile Made Simple!
  • Review - A Quick Introduction to Zoho Sprints

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Zoho Sprints and Zendesk)

Zoho Sprints

Zendesk

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Zoho Sprints and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Sprints and Zendesk

Zoho Sprints Reviews

Top 15 Jira Alternatives for Smarter Project Management in 2019
Zoho Sprints is a cloud-based project management software that is designed for Agile teams and work as Jira alternatives. Through Zoho Sprints, you can easily divide your complex projects into smaller, manageable tasks and subtasks and share updates with the entire team through an interactive feed, featuring the activities. Coming with personalized Scrum boards, the tool...
Source: www.ntaskmanager.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Zoho Sprints. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Sprints mentions (1)

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Zoho Sprints and Zendesk, you can also consider the following products

Paperflite - Paperflite is a prospect engagement platform to enable business development reps to see what sells.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Styla.com - Content commerce solution for online retailers and brands

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Crescendo - Music note writing and composing software

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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