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Zoho Sprints VS JitBit Helpdesk

Compare Zoho Sprints VS JitBit Helpdesk and see what are their differences

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SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zoho Sprints logo Zoho Sprints

Stay ready to embrace change

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
  • Zoho Sprints Landing page
    Landing page //
    2023-10-11

Zoho Sprints is an online project management tool for agile teams. With backlog management, Scrum boards, reports, social feed, meetings and release management, Zoho Sprints aims to be a comprehensive solution for a Scrum team. It also has WIP limits and supports the Scrumban framework. Zoho Sprints has integrations with third party developer tools like Jenkins, Github, Gitlab and Bitbucket. It also integrates with Zoho Projects for a hybrid project management approach.

  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

Zoho Sprints

Website
zoho.com
Pricing URL
Official Zoho Sprints Pricing
$ Details
freemium $1.0 / Monthly (Starts at $1/user/month, billed annually)
Platforms
iOS Android Web
Release Date
2017 November
Edit details

JitBit Helpdesk

Website
jitbit.com
Pricing URL
Official JitBit Helpdesk Pricing
$ Details
freemium $29.0 / Monthly (Basic plan)
Platforms
-
Release Date
2006 May
Edit details

Zoho Sprints videos

+ Add

Getting Started with Zoho Sprints

More videos:

  • Review - Zoho Sprints Overview - Agile Made Simple!
  • Review - A Quick Introduction to Zoho Sprints

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Category Popularity

0-100% (relative to Zoho Sprints and JitBit Helpdesk)

Zoho Sprints

JitBit Helpdesk

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Zoho Sprints and JitBit Helpdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Sprints and JitBit Helpdesk

Zoho Sprints Reviews

Top 15 Jira Alternatives for Smarter Project Management in 2019
Zoho Sprints is a cloud-based project management software that is designed for Agile teams and work as Jira alternatives. Through Zoho Sprints, you can easily divide your complex projects into smaller, manageable tasks and subtasks and share updates with the entire team through an interactive feed, featuring the activities. Coming with personalized Scrum boards, the tool...
Source: www.ntaskmanager.com

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Social recommendations and mentions

Based on our record, Zoho Sprints seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Sprints mentions (1)

JitBit Helpdesk mentions (0)

We have not tracked any mentions of JitBit Helpdesk yet. Tracking of JitBit Helpdesk recommendations started around Mar 2021.

What are some alternatives?

When comparing Zoho Sprints and JitBit Helpdesk, you can also consider the following products

Paperflite - Paperflite is a prospect engagement platform to enable business development reps to see what sells.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ClearVoice - ClearVoice is a content marketing platform and service solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Crescendo - Music note writing and composing software

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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