Software Alternatives, Accelerators & Startups

Zoho CRM VS WooCommerce

Compare Zoho CRM VS WooCommerce and see what are their differences

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Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes

WooCommerce logo WooCommerce

A freely available eCommerce plugin that enables shop facilities on your WordPress website. Functionality enabling extensions & beautiful themes available.
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

  • WooCommerce Landing page
    Landing page //
    2023-07-06

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June

WooCommerce

Pricing URL
-
$ Details
free
Platforms
Wordpress
Release Date
-

Zoho CRM features and specs

  • Sales Force Automation
    Lead, Deal and Contact Management; Workflow Automation
  • Process Management
    Sales Process Builder; Processing Rules
  • Omnichannel
    Email; Telephony; Social; Customer Portals
  • Analytics and Reporting
    Reports; Analytical Components; Capabilities
  • Sales Enablement
    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management
    Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence
    Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization
    Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation
    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration
  • Mobile Apps
  • Security
    Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform
    REST API; Widgets; Web and Mobile SDK; Functions

WooCommerce features and specs

  • Open Source
    WooCommerce is an open-source plugin for WordPress, which means it's highly customizable and you can modify the code to fit your specific needs without any licensing fees.
  • WordPress Integration
    Seamlessly integrates with WordPress, leveraging its CMS capabilities. If you're already familiar with WordPress, managing WooCommerce becomes very intuitive.
  • Large Community and Support
    With a vast community of users and developers, there's extensive documentation, a multitude of plugins, and forums to seek help from, making problem-solving easier.
  • Scalability
    WooCommerce can scale with your business, whether you're just starting out with a few products or have a large catalog and customer base.
  • Payment Gateway Options
    Supports numerous payment gateways including PayPal, Stripe, and many others, giving merchants flexibility in how they accept payments.
  • SEO Friendly
    Built on top of WordPress, WooCommerce inherits its strong SEO capabilities, helping your products rank higher in search engine results.

Possible disadvantages of WooCommerce

  • Performance Issues
    As your store grows with more products and traffic, you may encounter performance issues that require more advanced hosting solutions or optimization strategies.
  • Complexity
    While WooCommerce is highly customizable, extensive customization can require a good level of technical knowledge, sometimes necessitating the hiring of a developer.
  • Plugin Dependency
    To extend functionality, WooCommerce often relies on additional plugins, which can lead to compatibility issues, increased costs, and complex management.
  • Maintenance
    Regular updates are required for WooCommerce, WordPress, and all associated plugins, which can be time-consuming and sometimes lead to incompatibilities that need to be resolved.
  • Security
    Being open-source and widely used makes WooCommerce a frequent target for cyber-attacks. Proper security measures like regular updates, backups, and security plugins are critical.
  • Lack of Dedicated Support
    While there's a large community, WooCommerce itself does not provide dedicated support unless you purchase premium extensions or services, which adds to the cost.

Analysis of Zoho CRM

Overall verdict

  • Overall, Zoho CRM is a solid choice for businesses looking for a cost-effective CRM solution with extensive features and customization options. It provides good value for money and is suitable for a wide range of industries.

Why this product is good

  • Zoho CRM is considered good due to its affordability, robust feature set, and flexibility. It offers a comprehensive suite of tools that help businesses manage customer relationships effectively. Some key features include lead and contact management, workflow automation, analytics, reporting, and integration with other Zoho tools and third-party applications. Zoho CRM is also praised for its user-friendly interface and strong customer support.

Recommended for

    Zoho CRM is recommended for small to medium-sized businesses that require a scalable solution to manage their customer relationships. It's ideal for organizations seeking to enhance their sales processes, improve customer engagement, and streamline business operations without incurring high costs. Additionally, companies already using Zoho's suite of applications may benefit from the seamless integration options available within the Zoho ecosystem.

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

WooCommerce videos

Shopify Vs. Woocommerce Unbiased Pros And Cons Review 2020

More videos:

  • Review - WooCommerce Review: Best eCommerce plugin for WordPress?
  • Review - WooCommerce Lesson #32. Customer Reviews in WooCommerce

Category Popularity

0-100% (relative to Zoho CRM and WooCommerce)
CRM
100 100%
0% 0
eCommerce
0 0%
100% 100
Sales
100 100%
0% 0
eCommerce Platform
0 0%
100% 100

User comments

Share your experience with using Zoho CRM and WooCommerce. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho CRM and WooCommerce

Zoho CRM Reviews

  1. Ronit
    · Marketing at Amdocs ·
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. alexwatsonisme
    · Working at Mobile Internist ·
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Why We’re Building Mria CRM: The First Truly Native CRM for Jira
Next, we tried going outside the Atlassian ecosystem – using standalone CRMs like Zoho and Pipedrive. While these platforms were powerful, integrating them with Jira was costly, complex, and prone to syncing issues. We constantly battled data silos, duplicated effort, and poor visibility across systems. What we gained in CRM functionality, we lost in efficiency.
Source: mriacrm.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.

WooCommerce Reviews

  1. Not very comfortable.

    My experience with Woocommerce has unfortunately left me feeling that it's an outdated platform. The user interface seems stuck in the past and lacks the intuitive and sleek design that modern platforms offer. Navigating through its features can be cumbersome and time-consuming. Compared to other ecommerce solutions I've used, Woocommerce lacks the ease of use and efficiency that I believe is crucial in today's fast-paced digital world. I find it disappointing and would recommend seeking more updated and user-friendly platforms for your ecommerce needs.

    🏁 Competitors: WiX, WordPress
  2. Team Wisdom
    · Small business Owner at SmokeHub ·
    Need to hire a developer to make all the functions work

    WooCommerce provides WordPress-based open-source platform for retailers. It is a WordPress plug-in that you may use to add ecommerce functionality to a website; it is not a standalone website builder though.

    If you utilize this ecommerce website builder, you’ll probably want to collaborate with a developer in order to make all the complicated functions running well.

    🏁 Competitors: QPe, WiX

Top 10 Shopify Alternatives for Ecommerce in 2024
For those who are already comfortable with WordPress, WooCommerce is a natural extension. This open-source platform integrates seamlessly with WordPress, giving you the flexibility to add a wide range of plugins. It's a fantastic choice if you want a personalized online store that you can expand over time. WooCommerce is particularly well-suited for small to medium-sized...
Source: www.attrac.io
Shopify Self-Hosted Alternatives for Your E-Commerce Success
In conclusion, exploring self-hosted alternatives to Shopify opens up a world of possibilities for businesses seeking greater control, flexibility, and ownership of their e-commerce endeavors. While Shopify remains a popular and user-friendly choice, self-hosted platforms like WooCommerce, Magento, OpenCart, and PrestaShop offer an array of features, customizability, and...
Source: cyberpanel.net
Best Dukaan Alternative in India: Easily create Online Store
But even if something is well-liked, it couldn’t be a more incredible option for you. And, of course, since you’re looking for My Dukaan App alternatives, you’re presumably already aware of many eCommerce platforms such as Shopify-WooCommerce and others.
Source: www.goqpe.com
Best eCommerce Platform for Auto Parts
Woocommerce is not a free plugin available in WordPress and differs from other auto parts ecommerce platforms. This makes it interesting for experienced people who work with WordPress. Woocommerce, similar to adobe commerce, is completely customizable and requires skills to make it more useful. However, if you have a little experience in WordPress, you can do a lot of tasks...
Source: www.ayatas.com
Top Platforms to build Ecommerce Website without Coding in 2023
WooCommerce allows you the freedom to control website features like shipping connections, secure payments, and inventory and tax management. Similar to WordPress, thousands of WordPress plug-ins, themes, and other extensions made specifically for WooCommerce may be used to expand WooCommerce’s functionalities.
Source: qpe.co.in

Social recommendations and mentions

Based on our record, Zoho CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

WooCommerce mentions (0)

We have not tracked any mentions of WooCommerce yet. Tracking of WooCommerce recommendations started around Mar 2021.

What are some alternatives?

When comparing Zoho CRM and WooCommerce, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Magento - Magento is the eCommerce software and platform trusted by the world's leading brands. Grow your online business with Magento.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

PrestaShop - Create your online store with PrestaShop's free shopping cart software. Build an ecommerce website for free and start selling online with hundreds of powerful features.