Software Alternatives, Accelerators & Startups

Magento VS Zoho CRM

Compare Magento VS Zoho CRM and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Magento logo Magento

Magento is the eCommerce software and platform trusted by the world's leading brands. Grow your online business with Magento.

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website
  • Magento Landing page
    Landing page //
    2023-07-09
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

Magento

Pricing URL
-
$ Details
free
Platforms
-
Release Date
-

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June

Magento features and specs

  • Highly Customizable
    Magento allows extensive customization of the design and functionality, giving you full control over your e-commerce store's appearance and features.
  • Scalability
    Magento is capable of handling small stores to large, complex e-commerce websites, making it scalable as your business grows.
  • SEO-friendly
    Magento offers strong SEO capabilities, including customizable URLs, meta tags, and sitemaps which help improve search engine rankings.
  • Robust Feature Set
    Magento comes equipped with advanced features like multi-store management, product bundling, and extensive reporting and analytics.
  • Strong Community Support
    Magento has a large and active community of developers and users, offering valuable resources and shared solutions.
  • Wide Range of Extensions
    The Magento marketplace has numerous extensions that can add extra functionality to your store, from payment gateways to customer service tools.

Possible disadvantages of Magento

  • High Learning Curve
    Due to its complex architecture, Magento requires a steep learning curve and may not be suitable for beginners without technical expertise.
  • Resource Intensive
    Magento requires significant server resources to run smoothly, which can lead to higher hosting costs and the need for robust IT infrastructure.
  • Costly Development
    Custom development and ongoing maintenance for Magento can be expensive, often requiring specialized developers.
  • Patches and Updates
    Frequent updates and patches require continuous maintenance to keep the platform secure and up-to-date.
  • Complex Setup
    Setting up a Magento store can be a time-consuming and complex process, sometimes requiring professional installation and configuration.
  • Performance Optimization
    Without proper optimization, Magento can suffer from performance issues like slow page load times, which can negatively impact user experience.

Zoho CRM features and specs

  • Sales Force Automation
    Lead, Deal and Contact Management; Workflow Automation
  • Process Management
    Sales Process Builder; Processing Rules
  • Omnichannel
    Email; Telephony; Social; Customer Portals
  • Analytics and Reporting
    Reports; Analytical Components; Capabilities
  • Sales Enablement
    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management
    Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence
    Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization
    Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation
    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration
  • Mobile Apps
  • Security
    Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform
    REST API; Widgets; Web and Mobile SDK; Functions

Analysis of Magento

Overall verdict

  • Magento is a powerful and versatile platform ideal for businesses looking for a scalable and customizable e-commerce solution. However, its complexity might be unnecessary for smaller businesses with straightforward needs. It's best suited for those willing to invest time and resources into building and maintaining a robust online store.

Why this product is good

  • Magento is a popular e-commerce platform known for its flexibility and extensive customization options. It offers a robust set of features that can accommodate the needs of both small and large businesses, allowing for significant scalability. The platform supports various integrations, extensions, and themes to enhance functionality and user experience. Additionally, Magento has a strong community and a wealth of documentation, which can be beneficial for developers and business owners seeking guidance or custom solutions.

Recommended for

  • Medium to large businesses with complex e-commerce needs
  • Businesses that require significant customization and flexibility
  • Companies with the resources to manage a dedicated development team
  • Organizations looking for a scalable platform that can grow with them

Analysis of Zoho CRM

Overall verdict

  • Overall, Zoho CRM is a solid choice for businesses looking for a cost-effective CRM solution with extensive features and customization options. It provides good value for money and is suitable for a wide range of industries.

Why this product is good

  • Zoho CRM is considered good due to its affordability, robust feature set, and flexibility. It offers a comprehensive suite of tools that help businesses manage customer relationships effectively. Some key features include lead and contact management, workflow automation, analytics, reporting, and integration with other Zoho tools and third-party applications. Zoho CRM is also praised for its user-friendly interface and strong customer support.

Recommended for

    Zoho CRM is recommended for small to medium-sized businesses that require a scalable solution to manage their customer relationships. It's ideal for organizations seeking to enhance their sales processes, improve customer engagement, and streamline business operations without incurring high costs. Additionally, companies already using Zoho's suite of applications may benefit from the seamless integration options available within the Zoho ecosystem.

Magento videos

Magento vs Shopify Pros and Cons Review Comparison

More videos:

  • Review - WooCommerce vs Magento - What’s Better for Your Business in 2019?
  • Review - Magento 2 Overview | #1 Video on Youtube
  • Review - Adobe Commerce Detailed Independent Review | Magento Reviews and Ratings
  • Review - Maximizing B2B Success with Adobe Commerce: In-Depth Wilson eCommerce Review
  • Review - Adobe Commerce Review: Great Enterprise Level E-Commerce Solution
  • Review - Shopify vs Magento: Which is Better? (2024)
  • Review - Magento vs Shopify vs OpenCart vs PrestaShop 2023: The Best eCommerce Platform Is... 🔶 E-CASH S2•E42

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Category Popularity

0-100% (relative to Magento and Zoho CRM)
eCommerce
100 100%
0% 0
CRM
0 0%
100% 100
eCommerce Platform
100 100%
0% 0
Sales
0 0%
100% 100

User comments

Share your experience with using Magento and Zoho CRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Magento and Zoho CRM

Magento Reviews

Top 5 Headless Ecommerce Platform For B2B Business (2024 Reviews)
Adobe Commerce, previously known as Magento Commerce, stands out as a highly popular open-source Headless Ecommerce Platform for B2B. Widely adopted across various industries, it offers businesses the flexibility to tailor their online stores to suit their specific requirements. Tailored for enterprise and B2B markets, Adobe Commerce is capable of handling high levels of...
Top 10 Shopify Alternatives for Ecommerce in 2024
Adobe Commerce, formerly known as Magento Commerce, offers enterprise-level capabilities. It's designed to handle a high volume of products and transactions, making it suitable for large businesses. Adobe Commerce also provides excellent B2B features and support services, ensuring that large-scale operations run smoothly.
Source: www.attrac.io
Top 10 Web Content Management Systems
If Shopify was not the eCommerce CMS that you were looking for, then Magento should do the trick for you. Magento comes in two different variations. First is the official Adobe release which is an enterprise CMS and needs a subscription fee to run. The other however is one of the best free CMS eCommerce options, known as Magento Open Source. The principal difference between...
Source: cloudzy.com
Shopify Self-Hosted Alternatives for Your E-Commerce Success
In conclusion, exploring self-hosted alternatives to Shopify opens up a world of possibilities for businesses seeking greater control, flexibility, and ownership of their e-commerce endeavors. While Shopify remains a popular and user-friendly choice, self-hosted platforms like WooCommerce, Magento, OpenCart, and PrestaShop offer an array of features, customizability, and...
Source: cyberpanel.net
Best eCommerce Platform for Auto Parts
Adobe now owns Magento, a free and open-source eCommerce platform. Additionally, “Adobe Commerce,” a paid, cloud-hosted version of Magento marketed particularly at bigger companies. A highly effective and scalable eCommerce platform for auto parts is Magento (Adobe Commerce). Some of the greatest businesses in the world, like Procter & Gamble, Coca-Cola, and Nike, trust it.
Source: www.ayatas.com

Zoho CRM Reviews

  1. Ronit
    · Marketing at Amdocs ·
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. alexwatsonisme
    · Working at Mobile Internist ·
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Why We’re Building Mria CRM: The First Truly Native CRM for Jira
Next, we tried going outside the Atlassian ecosystem – using standalone CRMs like Zoho and Pipedrive. While these platforms were powerful, integrating them with Jira was costly, complex, and prone to syncing issues. We constantly battled data silos, duplicated effort, and poor visibility across systems. What we gained in CRM functionality, we lost in efficiency.
Source: mriacrm.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.

Social recommendations and mentions

Based on our record, Magento seems to be a lot more popular than Zoho CRM. While we know about 12 links to Magento, we've tracked only 1 mention of Zoho CRM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Magento mentions (12)

  • How to Test the Magento API in Postman?
    Overall, Magento API and Postman provide developers with powerful tools to interact with the Magento e-commerce platform and build integrations or extensions that enhance its functionalities. - Source: dev.to / almost 2 years ago
  • Medusa vs. Magento: A Comparative Analysis
    In today's fast-paced digital age, e-commerce has become a crucial aspect of businesses worldwide. With the rise of online shopping, companies are looking for highly scalable, reliable, open-source, and cost-effective e-commerce platforms to sell their products and services. The use of open-source e-commerce platforms has gained popularity due to their flexibility, scalability, and affordability. However, with so... - Source: dev.to / about 2 years ago
  • Medusa vs. Magento: A Comparative Analysis
    This section summarizes the comparison between Medusa and Magento. - Source: dev.to / about 2 years ago
  • Best Shopify Alternatives for Your Online Store
    Magento is a popular e-commerce platform that was introduced first in 200, later it was acquired by adobe in 2018. Magento is created with open-source technology and it is suitable for all sizes of businesses either large or small. Source: over 2 years ago
  • SaaS eCommerce platforms
    In comparison to a SaaS eCommerce platform, a self-hosted solution requires more technical skill and maintenance; however, it is the most flexible option for those looking for complete customization capabilities. Self-hosted solutions do not have any limits and the website can be tailored in many different ways. Examples of self-hosted eCommerce websites are Uvodo, Magento Enterprise Edition, OpenCart,... Source: over 2 years ago
View more

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

What are some alternatives?

When comparing Magento and Zoho CRM, you can also consider the following products

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

WooCommerce - A freely available eCommerce plugin that enables shop facilities on your WordPress website. Functionality enabling extensions & beautiful themes available.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

PrestaShop - Create your online store with PrestaShop's free shopping cart software. Build an ecommerce website for free and start selling online with hundreds of powerful features.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.