Software Alternatives & Reviews

Zoho CRM VS Retail ViVA

Compare Zoho CRM VS Retail ViVA and see what are their differences

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website

Retail ViVA logo Retail ViVA

Sathguru’s Retail ViVA is (AI) Powered, Cloud ERP solution built for Retail industry, with 26 integrated modules and 9 tools for Retailer's business transformation
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

  • Retail ViVA Landing page
    Landing page //
    2021-08-07

Retail ViVA is an enterprise-class 26 module, vertical-specific ERP for Retail industry, integrated seamlessly from Procurement to Warehousing. Distributed through Corporate Sales and Point of Sale (POS), this solution incorporates Merchandise Planning, Promotions Planning, Business Operation Reports, and Retail Analytics helping our clients to make informed business decisions. Retail ViVA offers a scalable and flexible Retail Management System designed to help our clients make faster decisions, increase margins, improve customer experience, and gives a critical edge over others. Retail ViVA is a unique and Artificial Intelligence (AI) powered Enterprise Resource Planning (ERP) suite that covers the entire gamut of the Retail process from Store to Head Office. It not only offers the best Point of Sale (POS) experience, but also establishes itself as an end to end Retail Management Solution. Retail ViVA is an Omni-Channel Retail Solution.

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
-

Retail ViVA

$ Details
paid $500000.0 / One-off
Platforms
Windows iOS Android
Release Date
2000 January

Zoho CRM features and specs

  • Sales Force Automation: Lead, Deal and Contact Management; Workflow Automation
  • Process Management: Sales Process Builder; Processing Rules
  • Omnichannel: Email; Telephony; Social; Customer Portals
  • Analytics and Reporting: Reports; Analytical Components; Capabilities
  • Sales Enablement: Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management: Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence: Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization: Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation: Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration: Yes
  • Mobile Apps: Yes
  • Security: Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform: REST API; Widgets; Web and Mobile SDK; Functions

Retail ViVA features and specs

  • Project Management: Yes
  • Project Tracking: Yes
  • Project Accouting: Yes
  • Project managment: Yes
  • Project managment: Yes
  • CRM: YES
  • Customer Management: YES
  • Sales Force Automation: Yes
  • Sales automation: yes
  • Service catalog: Yes
  • Service fee management: Yes
  • Service flags: Yes
  • Marketing Automation: Yes
  • Marketing Funnels: yes
  • Campaign Management: yes
  • Campaign Management & Statistics: Yes
  • Customer Service: yes
  • Customer Support: Yes
  • Analytics and Reporting: Yes
  • Analytics dashboards: Yes
  • Content Management: Yes
  • Enterprise service management: Yes
  • Compliance Management: Yes
  • Purchase Order Managment: Yes
  • Inventory Managment: Yes
  • Inventory Control: Yes
  • Inventory Management: Yes
  • Inventory Tracking: Yes
  • Offline Mode: Yes
  • Time Tracking: Yes
  • Timesheets: Yes
  • Time Tracking Reports: yes
  • Time & Attendance Tracking: Yes
  • Time-based analysis: Yes
  • Attendance Recording/Monitoring: Yes
  • Attendance Tracking: Yes
  • Attendance Management: Yes
  • Payroll: Yes
  • Payroll Management: Yes
  • Payroll reports: Yes
  • Human Resources: Yes
  • Training needs analysis: Yes
  • Appraisals: Yes
  • Calendar Management: Yes
  • Financial planning modules: Yes
  • Mobile App: Yes
  • Stock Managment: yes
  • Supplier information portal: Yes
  • Supplier Management: Yes
  • Rosters Management: yes
  • Account Management: Yes
  • Accounting: yes
  • Chat: Yes
  • Document Signing: Yes
  • Survey Management: Yes
  • Surveys: Yes
  • Electronic Signature Capture: Yes
  • Collaborative Workspace: Yes
  • Collaboration Tools: Yes
  • Recruitment automation & customization: Yes

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Retail ViVA videos

Retail ViVA - Modern Retail ERP

More videos:

  • Review - Retail ViVA - Time & Attendance
  • Review - Retail ViVA - Point of Sale

Category Popularity

0-100% (relative to Zoho CRM and Retail ViVA)
CRM
98 98%
2% 2
ERP
0 0%
100% 100
Sales
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho CRM and Retail ViVA

Zoho CRM Reviews

  1. Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Retail ViVA Reviews

We have no reviews of Retail ViVA yet.
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Social recommendations and mentions

Based on our record, Retail ViVA seems to be a lot more popular than Zoho CRM. While we know about 52 links to Retail ViVA, we've tracked only 1 mention of Zoho CRM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 1 year ago

Retail ViVA mentions (52)

  • A successful 21st Century Enterprise (21CE) must be “Responsive” enterprise
    The centricity of success has changed from machines and logistics in 20th centuryto software and enterprise systems in the 21st Century, which means that enterprise systems are directly and continuously and instantly shaped by what the market wants. An enterprise that can make its enterprise systems change flexibly almost co-terminus to market change is a successful 21st-century enterprise (21CE). Source: over 2 years ago
  • Preparedness for moving from traditional to Omnichannel Retail
    Mostretail ERPproducts do not cover all business functions, forcing retailers to choose multiple software and spend time and energy on integration to have omnichannel setup. This also enlarges the time a traditional retailer’s desire to project themselves beyond their store to the customer.  With agile ERP, the technology layer can be quite easier to adapt to creating newer experience in traditional channel as... Source: over 2 years ago
  • Retailers: How much of your system stock is available to Customers?
    Retailers need to get real-time visibility of their inventory as shoppers do transactions across multi-channels and replenish stocks depending on movements.  Most retailers have thousands of stock-keeping units (SKU), and hence continuous monitoring becomes a daunting task. Merchandising module in retail ERP software precisely does this function of allocating inventory transfer depending on the movement of stock... Source: over 2 years ago
  • Do you want your Retail company to be one connected community driving towards the purpose?
    Businesses run better when people are connected.  It is, even more, better when they connect to the relevant group to achieve a common purpose.  Companywide instant communication is becoming an important tool to leverage better and quicker results. Source: over 2 years ago
  • Workflows: Defining process-person relationship
    In our Retail ViVA ERP, we have left workflow configuration at user levels with plain English like commands for conditional workflow definition. More intelligently, workflow understands human resource hierarchy and can point to better governance management. Workflows can be immediately triggered, scheduled in summary, or escalated push, and users will be able to configure them on their own, maintain them and... Source: over 2 years ago
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What are some alternatives?

When comparing Zoho CRM and Retail ViVA, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

IFS Applications - Enterprise software for medium to large firms.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Deskera - Run your business with ease

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Plex Smart Manufacturing Platform - Plex Smart Manufacturing Platform is a cloud-based enterprise resource planning platform that turns your manufacturing data into the insights you need to make smart business decisions.