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Zendo VS Hotjar

Compare Zendo VS Hotjar and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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Zendo logo Zendo

Zendo allows you to sell productized, subscription and custom services. Collaborate and collect payments. Create quotes and invoices. Eliminate multiple tools and enjoy the simplicity.

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
  • Zendo Landing page
    Landing page //
    2023-05-11

Zendo is an all-in-one software for streamlining selling services, from custom, and productized to subscriptions (soon). It helps entrepreneurs and agencies speed up their internal processes with the help of automation. Create your own workflows, automatically generate invoices, and boast a professional-looking Service Catalog, where your clients can easily make a purchase.

It's a simple and elegant solution that instead of a dashboard, proposes a chat as a center of operations, where each new client's request creates a conversation thread. It's where you send quotes, invoices, payments, and messages. Forget about switching between tabs or apps entirely and do everything in one place.

Zendo can be made your own with a variety of white-label options, from custom domain to branded colors and even your own, personalized chatbot!

Gather your team and make your business thrive in this easy-to-use, intuitive software.

  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

Zendo

Website
getzendo.io
Pricing URL
Official Zendo Pricing
$ Details
freemium $19.0 / Monthly (Per each seat)
Platforms
Web Browser
Release Date
2021 October
Edit details

Hotjar

Website
hotjar.com
Pricing URL
Official Hotjar Pricing
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Platforms
-
Release Date
2014 June
Edit details

Zendo features and specs

  • Clients: Unlimited
  • Client requests: Unlimited
  • Predefined services: Unlimited
  • Order forms: Unlimited
  • Custom services: Yes
  • Productized services: Yes
  • Subscriptions: Soon
  • Public Service Catalog: Yes
  • Stripe Payments: Yes
  • Bank Transfers: Yes
  • Multi-currency Support: Yes
  • Quotes: Yes
  • Invoices: Yes
  • Quote Approvals: Yes
  • Tax Support: Yes
  • Document Custom Naming Scheme: Yes
  • White-Label: Yes
  • Workflows: Unlimited
  • Custom Fields: Unlimited
  • Impersonate: Yes
  • Messages: Unlimited
  • Attachments: Unlimited
  • Message Delivery Status: Yes
  • Custom Domain: Yes

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

Zendo videos

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Hotjar videos

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What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Category Popularity

0-100% (relative to Zendo and Hotjar)

Zendo

Hotjar

Project Management
100 100%
Project Management
0% 0
Heatmaps
0 0%
Heatmaps
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0
Web Analytics
0 0%
Web Analytics
100% 100

User comments

Share your experience with using Zendo and Hotjar. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendo and Hotjar

Zendo Reviews

  1. Nice design, and it's quite easy to use. Nice!

  2. It’s a simple and elegant solution for those who don’t like using thousands of tools. Zendo has just the right amount of features without being overwhelming, so it’s easy to learn and incorporate into your daily business life. It also helps with keeping your communication in order, I especially liked how easy it was to find all the attachments.

    👍 Pros:    Great user experience|Price|Ease of use|Simple yet powerful and efficient tool
  3. Alex

    Thanks to the implementation, we have significantly improved and accelerated the processes in our company, the offered solution meets our needs. I feel Zen now :D

    👍 Pros:    Easy to use|Great user experience|Affordable price|Great customer support

Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive
10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
Source: www.socialpros.co
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Source: siterecording.com
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite literally ask your users for the why behind their...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g. tracking sessions) and customisable surveys and...
Source: mopinion.com
Free SEO Tools To Improve Your Rankings
HotJar (Basic Plan) - An analytics tool that offers heatmaps, and visitors session replays to analyze their behavior. Basic plan is limited to 2,000 pageviews a day.
Source: www.megaleechers.com

Social recommendations and mentions

Based on our record, Hotjar seems to be a lot more popular than Zendo. While we know about 12 links to Hotjar, we've tracked only 1 mention of Zendo. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendo mentions (1)

  • Zendo, delivering services with peace of mind. - What do you think?
    We have just entered an early access stage with Zendo. Our tool is focused on helping businesses deliver services to their customer online. I personally have run a services company for years and have built Zendo on that knowledge. Source: over 2 years ago

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 3 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 7 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: over 1 year ago
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What are some alternatives?

When comparing Zendo and Hotjar, you can also consider the following products

Oak Engage - Oak Engage is a digital workplace for enterprises that need to communicate with their workforce. Connect your teams. Engage your people.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Nextcloud Hub - On-premises, enterprise collaboration solution for documents, emails, calendars and more.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

GreenOrbit - Intranet software with everything you need, built in

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

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