Zendesk VS VWO

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

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VWO

Use VWO to tweak, optimize & personalize your website with minimal IT help.

Landing page //
2024-05-06

Landing page //
2023-10-18

Zendesk Overview Demo

VWO videos

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Visual Website Optimizer (VWO): How to A/B Test HTML Landing Pages

Category Popularity

0-100% (relative to Zendesk and VWO)

VWO

Customer Support

100 100%

Customer Support

0% 0

Web Analytics

0 0%

Web Analytics

100% 100

Help Desk

100 100%

Help Desk

0% 0

A/B Testing

0 0%

A/B Testing

100% 100

User comments

Share your experience with using Zendesk and VWO. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and VWO

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

The 19 Best Call Center Software (& Features You Need) in 2022

Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.

Source: blog.hubspot.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.

Source: www.tidio.com

Top 21 Salesforce’s Competitors and Alternatives

Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Source: bstrategyhub.com

VWO Reviews

10 Best Hotjar Alternatives & Competitors in 2023

Since VWO offers many packages, it comes with different prices and, unfortunately, users can’t find out about pricing until check-out. Below, You can see ‘VWO insights’ packages.

Source: www.socialpros.co

Top 10 CRO Tools to Boost Conversions for Free in 2023

VWO testing platform, equipped with A/B testing and a visual editor tool, is one of the conversion rate optimization tools you can use for your website. Using its real-time A/B testing, you can watch how your visitors will behave when they face the potential changes you made. It promises to show which changes on your website are more likely to lead to increased conversions.

Source: aigrow.me

15 Best A/B Testing Tools And Software (2021 List)

VWO Testing by Wingify is a highly recommended optimization platform considering all aspects of A/B testing. Customer support has always been a crucial reason behind the success of SaaS businesses and Wingify is good at it. In recent times, they have fully grown to a solid framework with comprehensive testing and optimization solutions.

Source: www.einsstark.tech

Hotjar Alternatives: 21 Tools for Optimizing Your Website and Conversion Rate

VWO is one of the most comprehensive platforms for optimizing the customer experience. With funnels, sessions recordings, heatmaps, surveys, form analytics, and more, VWO has just about everything enterprise marketers need to analyze and improve the customer experience.

Source: www.crazyegg.com

10 Best Hotjar Alternatives You Should Use

For an in-depth analysis and having a much better insight into the behavior of visitors, you can’t go wrong with “VWO” (Visual Website Optimizer). In terms of accuracy and the ability to deliver detailed analysis, I put it a few notches above Hotjar. By combining heatmaps, on-page surveys, and session recordings, it enables you to easily spot the problematic areas.

Source: beebom.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than VWO. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

VWO mentions (3)

Simple Guide to Easy Conversion Rate Optimization
A/B testing tools: Tools like Google Optimize, Optimizely, and VWO allow you to test different versions of your website or landing page to see which one performs best. Source: over 1 year ago
Observability Dream - Web Page / Application Heatmap
It looks a very much lot like it https://vwo.com/. Source: over 1 year ago
6 Ways to Optimize Your Website for Better Conversion Rate
VWO: This tool helps in experimentation and conversion rate optimization for fast-growing companies. - Source: dev.to / over 1 year ago

What are some alternatives?

When comparing Zendesk and VWO, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Optimizely - A/B testing you'll actually use.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Crazy Egg - Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.

Zendesk vs Freshdesk

Zendesk vs Optimizely