Software Alternatives, Accelerators & Startups

Zendesk VS Viagogo

Compare Zendesk VS Viagogo and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Viagogo logo Viagogo

We're the world’s largest secondary marketplace for tickets to live events.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Viagogo Landing page
    Landing page //
    2022-08-28

Zendesk features and specs

No features have been listed yet.

Viagogo features and specs

  • Headquarters: San Francisco, CA

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Viagogo videos

Viagogo allegedly advertising the sale of invalid tickets to Ed Sheeran shows | ITV News

More videos:

  • Review - Viagogo Review - Purchasing Tickets experience @ Pissed Consumer Interview
  • Review - Martins Deals: Avoid Viagogo

Category Popularity

0-100% (relative to Zendesk and Viagogo)
Customer Support
100 100%
0% 0
Online Ticketing
0 0%
100% 100
Help Desk
100 100%
0% 0
Event Management
0 0%
100% 100

User comments

Share your experience with using Zendesk and Viagogo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Viagogo

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Viagogo Reviews

5 Strong Alternatives to Ticketmaster for Buying Event Tickets
In November 2019, it was announced that Viagogo, another resale company with a similarly controversial background, would acquire Stubhub. Despite these issues, it is still one of the best sites to get tickets The 6 Best Ticket Sites to Get Event, Concert, and Sports Tickets Here are some of the best ticket sites that are better than Ticketmaster if you want to get awesome...
Best Viagogo Alternatives
So, as one of the big names in ticket reselling seems to be dying before our very eyes, we thought it would be prudent to offer up the best alternatives to Viagogo. This article will break the competition into several categories, including football, live music and theatre tickets. That way, if you know what you’re looking for, you can try out some of our recommended resellers.

Social recommendations and mentions

Viagogo might be a bit more popular than Zendesk. We know about 10 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Viagogo mentions (10)

  • Stub Hub D&C tickets for Folsom Aug 12th - WTF????
    Viagogo.com has this 7am show listed now also. https://www.viagogo.com/ww/Concert-Tickets/Rock-and-Pop/Dead+Company-Tickets/E-152000519. Source: 11 months ago
  • Any metalcore show in Los Angeles from now until the May the 4th?
    I'm on a trip in Los Angeles and I'd love to see some metalcore or similar bands live. I've tried to look for upcoming shows in viagogo.com or in some band's social media accounts but couldn't find anything. Source: about 1 year ago
  • Are the club world cup tickets still available?
    I found some tickets on viagogo.com. Source: over 1 year ago
  • Björk's Cornucopia tickets? (Australia/Japan)
    Other than the suspicious viagogo.com, I can't seem to find tickets for these concerts. Were they sold out or were they not released for purchase yet? Thanks :D. Source: over 1 year ago
  • Bayern Munich vs Union Berlin
    Hi there everybody,i purchased tickets from reselling website viagogo.com for the match in february 24,as official website says resold tickets aren't accepted at venue,i was just wondering are they really strict about this whole thing? Source: over 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Viagogo, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

EventBrite Online RSVP - EventBrite Online RSVP is a cost-effective event management software that provides services to help businesses organize, invite people together for an event, and sell tickets.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Magnet Event Pro - Magnet Event Pro provides tools that help you easily create a small or a large-scale event completely on your own terms.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rsvpify Virtual Events - Rsvpify Virtual Events is an event management tool that provides you various functionalities ranging from setting up the entire event to selling the tickets online to the targeted audience.