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Zendesk VS Vanilla

Compare Zendesk VS Vanilla and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Vanilla logo Vanilla

Vanilla is a free Mac app that lets you hide icons from your menu bar.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Vanilla Landing page
    Landing page //
    2023-09-24

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Vanilla videos

+ Add

Jim Beam Vanilla Review!

More videos:

  • Review - Crown Vanilla Review
  • Review - Top 7 Vanilla Fragrances Ever

Category Popularity

0-100% (relative to Zendesk and Vanilla)

Zendesk

Vanilla

Customer Support
100 100%
Customer Support
0% 0
Forums And Forum Software
0 0%
Forums And Forum Software
100% 100
Help Desk
100 100%
Help Desk
0% 0
Productivity
0 0%
Productivity
100% 100

User comments

Share your experience with using Zendesk and Vanilla. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Vanilla

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Vanilla Reviews

We have no reviews of Vanilla yet.
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Social recommendations and mentions

Based on our record, Vanilla should be more popular than Zendesk. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Vanilla mentions (14)

  • Tools that keep me productive
    I used Vanilla for the longest time for my top menu bar icons, but once I got a MacBook Pro with the notch, it just didn't work well. I've since moved on to Bartender for managing my menu bar. - Source: dev.to / 29 days ago
  • Everything I install and set up on a new MacBook as a web developer
    If I’m recording a full screen capture for videos, I like to hide the app icons at the top of the screen. I use Vanilla for this. - Source: dev.to / 6 months ago
  • Free alternative to Bartender besides Hidden Bar on M1 MBP 14"
    Vanilla. But here you are sure to find more of your liking. Source: over 1 year ago
  • Free Alternatives to Bartender?
    I use (and quite like) Vanilla. https://matthewpalmer.net/vanilla/. Source: almost 2 years ago
  • Turn off the Evernote Helper
    This is a more general solution. But I really like this one to get control over what I want to hide https://matthewpalmer.net/vanilla/. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Vanilla, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Flarum - Flarum is the next-generation forum software that makes online discussion fun. It's simple, fast, and free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Hidden Bar - A ultra-light MacOS utility that helps hide menu bar icons.

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