Software Alternatives, Accelerators & Startups

Zendesk VS Ticketmaster

Compare Zendesk VS Ticketmaster and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Ticketmaster logo Ticketmaster

At Ticketmaster, we strive to put fans first. Every day we're listening to your feedback and working to improve your experience before, during, and after events.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Ticketmaster Landing page
    Landing page //
    2019-09-28

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Ticketmaster videos

Buying Concert Tickets Online | AXS | SeatGeek | Stubhub | Ticketmaster | & More

More videos:

  • Review - W7D5: Ticketmaster Review (1of 2)
  • Review - RANT- Why Ticketmaster Sucks!

Category Popularity

0-100% (relative to Zendesk and Ticketmaster)
Customer Support
100 100%
0% 0
Online Ticketing
0 0%
100% 100
Help Desk
100 100%
0% 0
Event Management
0 0%
100% 100

User comments

Share your experience with using Zendesk and Ticketmaster. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Ticketmaster

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Ticketmaster Reviews

5 Strong Alternatives to Ticketmaster for Buying Event Tickets
Ticketmaster is often associated with live music, but the site covers a wide variety of events. Tickets.com is the most comprehensive alternative to Ticketmaster. It includes a similarly extensive range of activities and shows but is mainly focused on live entertainment. This isn’t surprising—Tickets.com is owned by Major League Baseball Advanced Media (MLBAM).
5 Best Android Apps for Buying Tickets
The Ticketmaster app is the fastest, most convenient way to buy 100% verified tickets for concerts, sporting events, arts and theater, festivals, and family events. Use the interactive seat map to choose the perfect seats, or select from the Top Picks and compare the best available seats across all sections.
Source: phandroid.com
How to Sell Tickets Online: 3 Best Market Players
Ticketmaster is the world-leading ticket selling service and, perhaps, best way to sell event tickets online. Its mobile app focuses on helping users purchase the best seats based on the price-vs-quality balance. The main advantage of the TicketMaster mobile app over web application is that the mobile solution allows users to buy a ticket a couple of minutes faster using...
Source: stfalcon.com
Best Viagogo Alternatives
Ticketmaster is the true giant when it comes to ticket reselling, whether it is ice hockey or Bruno Mars live. Although football tickets have never been a popular item at Ticketmaster, you might find a few games here or there. Generally speaking, Ticketmaster’s focus is concerts, festivals and live shows. With incredible prices on their tickets – thanks largely to their...
Extra Tickets? StubHub Isn't Your Only Option to Profit
If, on the other hand, you bought your concert passes on Ticketmaster and have more than a week before the show's date, use Ticketmaster's "Verified" reselling initiative to find a buyer there. This will connect you with a buyer like you and increase your profits in the absence of seller fees.

Social recommendations and mentions

Based on our record, Ticketmaster should be more popular than Zendesk. It has been mentiond 51 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Ticketmaster mentions (51)

  • Selling 2 Black Pumas 12/10 House of Blues at Face Value
    I have two tickets for the Black Pumas at the House of Blues in Houston, TX on Sunday, December 10th. Asking for face value of tickets, $77 each for standard GA. Tickets are via ticketmaster.com and you can securely purchase these tickets through cashortrade.org or this direct link. Source: 6 months ago
  • need help with concert ticket asap!
    If it was just a bunch of letters/numbers/symbols and not actually a website link (i.e. https://ticketmaster.com or any valid website), then you are perfectly fine. Source: 11 months ago
  • The Eras Tour: Asia Megathread
    One clarification - is the action for Singapore going to happen on ticketmaster.com or ticketmaster.sg? I made my account and added my card on .com so now I am confused. Source: 11 months ago
  • What is the best site to buy tickets from?
    You can always buy from Ticketmaster, but you can also try one of the secondary marketplaces that have officially partnered with the NFL. The bar codes are guaranteed to work as long as you buy from one of the official NFL ticketing partners like StubHub, SeatGeek, or Vivid Seats. Source: about 1 year ago
  • Ticketmaster
    Always use ticketmaster.com, don't click through links. Change your password every day for 2-3 days again. Source: about 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Ticketmaster, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Eventbrite - Discover Great Events or Create Your Own & Sell Tickets

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Attendize Event Ticketing - Attendize is a free & open-source ticket selling and event management platform

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Ticket Tribe - Sell tickets online with no fees per ticket