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Zendesk VS Testlio

Compare Zendesk VS Testlio and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Testlio logo Testlio

Testlio is a community of expert testers that help companies release their apps with highest confidence
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Testlio Landing page
    Landing page //
    2023-10-07

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Testlio videos

+ Add

Come work with Testlio, Matt! You'll love it!

More videos:

  • Review - UTEST vs TESTLIO
  • Tutorial - How to write a bug report | Testlio

Category Popularity

0-100% (relative to Zendesk and Testlio)

Zendesk

Testlio

Customer Support
100 100%
Customer Support
0% 0
QA
0 0%
QA
100% 100
Help Desk
100 100%
Help Desk
0% 0
Software Testing
0 0%
Software Testing
100% 100

User comments

Share your experience with using Zendesk and Testlio. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Testlio

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Testlio Reviews

We have no reviews of Testlio yet.
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Social recommendations and mentions

Testlio might be a bit more popular than Zendesk. We know about 8 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Testlio mentions (8)

  • Ask HN: Know of any remote / outsourced end-to-end testing companies?
    We are Web3 company with a good battery of automated tests, but doing end to end testing in Web3 with different wallets, waiting for transactions to confirm is a tough problem to solve. I am looking for a local or outsourced team that can take on end to end testing, and potentially some exploratory (try and break this) testing. https://testlio.com/ seems to be the front-runner from some of my research and looking... - Source: Hacker News / 19 days ago
  • If Soduku was Halal, would you do it?
    Https://testlio.com/ (app testing freelancer, I heard you don't need prior knowledge/training in IT). Source: 12 months ago
  • TightAsF_ck's BeermoneyUK User Testing Site/App Compendium | Get Paid To Test Websites, Apps and Games
    Https://testlio.com/ - Link to the site if anyone else wants to give it a try. Source: about 1 year ago
  • free-for.dev
    Testlio.com — Issue tracking, test management and beta testing platform. Free for private use. - Source: dev.to / over 1 year ago
  • Any good websites for SDET jobs for remote?
    Https://testlio.com/ and should look on LinkedIn It's the best. Source: about 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Testlio, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RainforestQA - Insanely simple testing. Create tests for your website in plain English, then run them across all major browsers with a single click. Powered by human intelligence

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Parrot QA - Automate your bug testing without writing a line of code.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Cypress.io - Slow, difficult and unreliable testing for anything that runs in a browser. Install Cypress in seconds and take the pain out of front-end testing.

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