Software Alternatives, Accelerators & Startups

Zendesk VS SMMRY

Compare Zendesk VS SMMRY and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

SMMRY logo SMMRY

Summarize articles, text, websites, essays and documents for free with SMMRY.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • SMMRY Landing page
    Landing page //
    2020-09-15

SMMRY's mission is to provide an efficient manner of understanding text, which is done primarily by reducing the text to only the most important sentences.

SMMRY

Website
smmry.com
$ Details
freemium $5.0 / One-off (5,000 Credits)
Platforms
Browser Android Web iOS
Release Date
2009 November

Zendesk features and specs

No features have been listed yet.

SMMRY features and specs

  • API: Yes
  • Registrations: Yes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

SMMRY videos

Summarise any text with SMMRY.com

More videos:

  • Review - Cara Mudah Meringkas dengan smmry.com

Category Popularity

0-100% (relative to Zendesk and SMMRY)
Customer Support
100 100%
0% 0
Education
0 0%
100% 100
Help Desk
100 100%
0% 0
Text Summarizer
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and SMMRY

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

SMMRY Reviews

We have no reviews of SMMRY yet.
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Social recommendations and mentions

Based on our record, SMMRY should be more popular than Zendesk. It has been mentiond 26 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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SMMRY mentions (26)

  • An interesting article “Rental Housing Is Suddenly Headed Toward a Hard Landing” on Bloomberg.com
    The future has been here for a while. Source: over 1 year ago
  • Never pay for APIs again with this simple trick ✨
    That's what I did for my personal SMMRY lib. 100% outweighed by the value of my time spent on it but I enjoy not paying for APIs. Source: over 1 year ago
  • Introducing Notion AI
    This is done by autotldr[1] which is powered by smmry[2]. Smmry is pretty neat actually ! [1] http://autotldr.io/ [2] https://smmry.com/. - Source: Hacker News / over 1 year ago
  • ‘We are in trouble’: Study raises alarm about impacts of long covid
    Thanks but that's supposed to be free to view? That's what it said as covid-fare. You might like this for your toolbar. Source: over 1 year ago
  • Supreme Court rejects bump stock ban cases
    Ah, but you see, if it isn't in the headline, it should be in the top few comments. Or, if I'm really pressed, I can always use https://smmry.com/ which made u/autotldr. Source: over 1 year ago
View more

What are some alternatives?

When comparing Zendesk and SMMRY, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TLDR This - Automatically summarize any article or webpage in a click.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Resoomer - Resoomer is a software and online tool for text summary: it allows you to summarize and analyze your articles by taking up the important concepts

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Free Summarizer - Summarize *any* text online in just a few secs. *MAGIC*