Software Alternatives, Accelerators & Startups

Zendesk VS Shutter

Compare Zendesk VS Shutter and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Shutter logo Shutter

Shutter is a feature-rich screenshot program.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Shutter Landing page
    Landing page //
    2023-05-04

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Shutter videos

Shutter - Modern Horror Season Review | GizmoCh

More videos:

  • Review - Yoyofactory Shutter Review
  • Review - Shutter (2008) Movie Review

Category Popularity

0-100% (relative to Zendesk and Shutter)
Customer Support
100 100%
0% 0
Screenshot Annotation
0 0%
100% 100
Help Desk
100 100%
0% 0
Screenshots
0 0%
100% 100

User comments

Share your experience with using Zendesk and Shutter. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Shutter

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Shutter Reviews

Top 13 Free Snagit Alternatives For 2021
Hey, Ubuntu /Linux users! Have we got an app for you! Shutter swings in to attempt to help you capture your computer screen. If you’re looking for a simple Linux screenshot tool , this could be it.
Source: screenrec.com

Social recommendations and mentions

Shutter might be a bit more popular than Zendesk. We know about 7 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Shutter mentions (7)

  • What is the name of the default screenshot tool in PopOS?
    Hey I use "shutter" https://shutter-project.org/ which has a nice blur option. Source: about 1 year ago
  • ShareX alternative for Linux?
    I also used Flameshot and Shutter. Shutter was very feature rich, and I think it's the closest in terms of having the same workflow actions as ShareX -- I don't think it fully supports Wayland yet though and has a TON of dependencies. Flameshot has had issues with Wayland and IMHO as of now most of its features has been implemented in native screencaptures (and if you need the tray icon, I think on Gnome there's... Source: over 1 year ago
  • A app to take long/scrolling screenshots?
    Maybe look into Shutter but it can only screenshot scrolling webpages no any other windows. Source: over 1 year ago
  • Alternative to shotwell for handling screenshots but with the possibility to draw onto the image?
    Shutter (https://shutter-project.org) is a very good tool for creating and editing screenshots. Source: over 1 year ago
  • I'm looking for a pc app that allows you to capture your screen.
    At home on my own PC, I use something called "Shutter" https://shutter-project.org/. Source: about 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Shutter, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MWSnap - MWSnap is basically a free to use Windows snapping tools that are used for snapping any part of the screen that is currently displaying on the front of all opened programs and windows.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Snipping Tool - Use Snipping Tool to capture a screen shot, or snip, of any object on your screen, and then annotate, save, or share the image