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Zendesk VS Sanity.io

Compare Zendesk VS Sanity.io and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Sanity.io logo Sanity.io

Sanity.io a platform for structured content that comes with an open-source editor that you can customize with React.js.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Sanity.io Landing page
    Landing page //
    2023-08-23

Sanity treats your content as structured data and makes it available through a simple and powerful API. Content can be created and edited in our collaborative editor, called the Sanity Studio, which is a fully customizable, client-side web application. You can run the studio on your laptop, host it with us on Sanity.io, or deploy it on your own web server.

Zendesk

Website
zendesk.com
Pricing URL
Official Zendesk Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Sanity.io

Website
sanity.io
Pricing URL
Official Sanity.io Pricing
$ Details
freemium
Platforms
JavaScript Cross Platform PHP REST API GraphQL API GROQ Generic HTTP API Go
Release Date
2017 November
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Even Westvang
Employees
10 - 19
Edit details

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Sanity.io videos

+ Add

Build a Portfolio Site with Sanity.io and Gatsby — Learn With Jason

More videos:

  • Tutorial - How to deploy a transcription microservice for Sanity.io on Zeit’s now

Category Popularity

0-100% (relative to Zendesk and Sanity.io)

Zendesk

Sanity.io

Customer Support
100 100%
Customer Support
0% 0
CMS
0 0%
CMS
100% 100
Help Desk
100 100%
Help Desk
0% 0
Blogging
0 0%
Blogging
100% 100

User comments

Share your experience with using Zendesk and Sanity.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Sanity.io

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Sanity.io Reviews

21 Headless CMS Platforms That You Should Check Out
We have listed 21 headless CMS platforms with their pros and cons. However, it can be said that Strapi, Ghost, Sanity, Graph CMS are among the best headless CMS platforms that you can consider using. These platforms have higher G2 ratings and are easy to use.
Source: popupsmart.com
Best Headless CMS in 2022
Sanity is one of the best headless CMS on the market, which proves by using it such companies as Nike, Figma, National Geographic, and others. Sanity is very flexible in terms of development.
Source: flatlogic.com
Best Node.js CMS platforms for 2022
Sanity can be used for much more than conventional web experiences. Sanity finds its applications in everything from portfolio and company websites to ecommerce applications.
Source: blog.logrocket.com
34 Headless CMS That Should Be On Your Radar
Launched in 2015, Sanity is an open source headless CMS that was developed in Oslo, Norway. Built on JavaScript and React.js, Sanity features a WYSIWYG rich text editor which allows you to embed editable data in running text and defer markup to render time. It also comes with a Sweet Query API that enables you to cache multiple queries on a single request.
Source: www.cmswire.com

Social recommendations and mentions

Based on our record, Sanity.io should be more popular than Zendesk. It has been mentiond 55 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Sanity.io mentions (55)

  • A Deep Dive into Sanity's Visual Editing and Presentation Tool: The developer view
    Hey there! Our colleagues over at Sanity.io, who are always at the forefront of structured content, have just rolled out two super cool features: Visual Editing and the Presentation tool. They unveiled these at their online shindig on November 17th, 2023, and let me tell you, it's got developers all over the world talking! - Source: dev.to / 6 months ago
  • Odd server-client side issue (fetch and data transfer to client)
    I am fetching data from sanity.io (an array), the load function in my +page.ts file looks like this:. Source: 7 months ago
  • Lets code together - Looking for coding buddies
    Tools Im comfortable with: next, tailwinds, zustand/zod/redux, shadcn, sanity.io, framer motion, typescript & more. Source: 8 months ago
  • How to add user auth with Clerk to Nextjs (App Directory) and store it in Embedded Sanity CMS
    Go to sanity.io sign up for an account. Sanity gives instructions on how to create the studio however since we are embedding the studio on a Nextjs project we can just ignore them and navigate to https://www.[sanity.io/manage](http://sanity.io/manage). If Sanity created a project for you click on it and copy the project ID, if they didn’t you can click on Create a new project on the top and then copy the project... - Source: dev.to / 10 months ago
  • Should I use Firebase(Firestore) with NextJS 13??
    I was looking for free services and firebase provides free tier up to certain limits. And If I have to use sanity.io, or other CMS, their paid plan will be expensive for me. Source: about 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Sanity.io, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Strapi - Strapi is the most advanced Node.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Contentful - You don't need another CMS. You need a better way to manage content — unified, structured, and ready to deploy to any digital channel.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

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