Software Alternatives & Reviews

Zendesk VS Ripcord

Compare Zendesk VS Ripcord and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Ripcord logo Ripcord

A desktop chat client for Discord and Slack
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Ripcord Landing page
    Landing page //
    2023-10-08

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Ripcord videos

Motiv RipCord Flight | Full uncut ball review with BowlerX's JR Raymond!

More videos:

  • Review - Ripcord Code Red Drop Away Rest - product review!
  • Review - MOTIV Ripcord Bowling Ball Review Video

Category Popularity

0-100% (relative to Zendesk and Ripcord)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
Group Chat & Notifications

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Ripcord

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Ripcord Reviews

We have no reviews of Ripcord yet.
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Social recommendations and mentions

Based on our record, Ripcord should be more popular than Zendesk. It has been mentiond 43 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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Ripcord mentions (43)

  • Too many Mac apps are being built with Electron
    That argument would hold more power if there wasn't an existing native client for Slack and Discord, made by one person, with all the features I needed, working with absolutely no lag and minimal resource use, working on MacOS, Linux, Windows. Unfortunately the development stopped, or I'd still use it. https://cancel.fm/ripcord/. - Source: Hacker News / 3 months ago
  • Ask HN: Recommendations for an alternative native chat client? (Slack, Discord)
    Https://cancel.fm/ripcord/ Used it before, worked OK. Now I use Matrix, so I don't need it anymore. Neat trick: AppImages are squashfs compressed filesystems, so they can have slow startup etc. Fix this with ./app.AppImage --appimage-extract, find the binary in the created folder and run that one instead, so that you pay the decompression cost only once. - Source: Hacker News / 4 months ago
  • Ask HN: Recommendations for an alternative native chat client? (Slack, Discord)
    Not sure if it still works (or will continue to work) but this might be what you're looking for: https://cancel.fm/ripcord/ I've also had fairly good results using gtkcord4, though it takes it little finagling to get up-and-running: https://github.com/diamondburned/gtkcord4. - Source: Hacker News / 4 months ago
  • A Slack clone in 5 lines of bash
    There are a bunch of features in slack beyond the core chat stuff, like: 1. Being connected to multiple communities and switching between them instantly this can be of course simply replaced by connecting to different servers in a tabbed terminal and use the terminal's built-in cmd-1/2/... shortcut, which happens to be the same as in slack. 2. Meta data about others, like their timezone or how to pronounce their... - Source: Hacker News / 10 months ago
  • I’m having some cpu performance issues and I’m wondering whether if it’s time to upgrade? Using a 2017 MacBook Pro 13inch.
    All three of these are web browsers (slack and vscode are built on electron) that are notoriously RAM-hungry. If you don't want to buy new hardware, switching to using the slack web-app or using a third party client like Ripcord will remove one of those browsers, and using an IDE that isn't a web browser would take out another. You may also find that another browser like Firefox uses less memory than Chrome. Source: 12 months ago
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What are some alternatives?

When comparing Zendesk and Ripcord, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dialog Messenger - handy and feature-rich enterprise multi-device messenger available for server or cloud – Slack-like, but not Slack-limited

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Slack - A messaging app for teams who see through the Earth!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Done Hui - No need to switch between multiple pieces of software to get through the workday. CHATS: Communicate freely. CALENDAR: Know your team's availability, plan meetings. No more conflicts. TO-DOs: Stay on top of all projects. FILES: All files, one spot.