Software Alternatives, Accelerators & Startups

Zendesk VS PhraseExpress

Compare Zendesk VS PhraseExpress and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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PhraseExpress logo PhraseExpress

PhraseExpress is one of the best and most fully featured text expansion apps available to Windows users.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • PhraseExpress Landing page
    Landing page //
    2023-03-22

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

PhraseExpress videos

WorkFlowy Webinar # 6 | Automate WorkFlowy Like Never Before With PhraseExpress

Category Popularity

0-100% (relative to Zendesk and PhraseExpress)
Customer Support
100 100%
0% 0
Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Writing Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and PhraseExpress

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

PhraseExpress Reviews

  1. Best text expander (for Windows and Mac)

    PhraseExpress has streamlined my workflow and productivity for more than a decade. Setting it up is a breeze, and it integrates seamlessly with all my applications. The autocomplete function is saving me countless keystrokes. Kudos to the developers for the intuitive design and robust performance. Strongly recommended. There also is an ios version but I am on Android. A linux version would make it perfect.

    🏁 Competitors: Autotext Software
    👍 Pros:    Easy to use|Document generator|Portable version available|Syncs across windows and mac|Secure (onpremise vs cloud)|Many built-in features
    👎 Cons:    No linux and no android version|Expensive (but well worth the investment)

Autohotkey Alternatives and Similar Free Software
If you are a writer of similar sentences and expressions every time, then PhraseExpress is the best thing you need. This has customizable keyboard shortcuts, and you can use frequently used text parts so that you don’t have to use it every time. This software can be used in Windows application, and you can set the programs automatically, launch programs, correct the...
What's a good alternative to Textexpander for Mac?
4Phrase ExpressView ProductIshanWritten 2yr agoI recommend you check out PhraseExpress. PhraseExpress is available on Windows, Mac, iOS & Android. PhraseExpress can also import Textexpander snippets.🙏 helpful 1CommentsShareMike SpringerCustomer Experience at a Fortune 500 Inc · Written 2yr agoWe use it for a long time on Windows. The Mac version is also working just fine....
6 Autohotkey Alternatives
Now here we have a contender in our list of programs like AutoHotkey for people who extensively make use of the text expanding feature of the software in question. PhraseExpress comes across as a perfect solution for those who are required to type a lot and is said to be better than most AutoCorrect programs that come with official packages.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

PhraseExpress mentions (0)

We have not tracked any mentions of PhraseExpress yet. Tracking of PhraseExpress recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and PhraseExpress, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TextExpander - TextExpander: Communicate Smarter. Gather, Perfect, Share Your Knowledge. Recall your best words instantly, repeatedly.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Beeftext - Beeftext is an open-source text substitution tool for Windows.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

AutoHotkey - The ultimate automation scripting language for Windows.