Software Alternatives, Accelerators & Startups

Zendesk VS PartKeepr

Compare Zendesk VS PartKeepr and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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PartKeepr logo PartKeepr

PartKeepr is an open source inventory management system that you can alter according to the particular requirements of your business or of the area from where you are operating.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • PartKeepr Landing page
    Landing page //
    2021-07-24

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

PartKeepr videos

Partkeepr (inventory application) installation on debian 9

More videos:

  • Review - PartKeepr: Customize Columns

Category Popularity

0-100% (relative to Zendesk and PartKeepr)
Customer Support
100 100%
0% 0
ERP
0 0%
100% 100
Help Desk
100 100%
0% 0
Inventory Management
0 0%
100% 100

User comments

Share your experience with using Zendesk and PartKeepr. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and PartKeepr

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

PartKeepr Reviews

  1. Disappointed

    We installed the software and started to populate it. After a while we experienced login problems. For some mysterious reason, some users can only login to it from one computer but when they try it from a different computer using the same credentials then it fails. Documentation is poor - when we go to the Wiki, the FAQ pages are not available? The discussion page is also empty. We could not find a user manual. We are looking for other options.

  2. Exceptionally good considering it is completely free

    Running on Ubuntu 16.04LTS server. It works very well. We wrote some aditional php web-page functions to directly access the MYSQL database to implement a few additional functions. Because it is open source it is relatively easy to modify for specific extra functions. Fast FREE and not encumbered by proprietary stuff, adverts or forcing you to divulge company data to an online service. Easy to do backups and clone to other machines. A really useful tool. It is a good idea if the administrator has a basic competance in Linux and web/php admin. Overall very good.

Social recommendations and mentions

PartKeepr might be a bit more popular than Zendesk. We know about 10 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

PartKeepr mentions (10)

  • What do you use to keep track of parts inventory?
    Thanks for the links. I am now looking at PartKeepr, which doesn't seem too daunting. Source: over 1 year ago
  • Which language would you use for a stock control app?
    You should look at any open source apps that do something like this already. There are many. https://partkeepr.org/ is one I found after 2 minutes of googling. Source: over 1 year ago
  • recommend me a self-hosted open-source inventory management solution!
    Partkeepr may solve some of that problem for you - https://partkeepr.org/. Source: about 2 years ago
  • Suggestion for a software to collate all the stuff I own [Home Inventory?]
    For your use case it sounds that snipe-it might be the perfect fit. It can be self hosted, open source, has a login system, has a user system incase you let people borrow items, supports barcodes, supports putting an item out of service incase its broken, supports keeping track of serial numbers and much more. Another one ive tried is partkeepr which is mainly focused on individual electronic components but can... Source: over 2 years ago
  • Simple inventory management software?
    Regarding other softwares for manual entry you might want to take a look at: https://partkeepr.org/. Source: over 2 years ago
View more

What are some alternatives?

When comparing Zendesk and PartKeepr, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BOMIST - Parts Inventory and BOM Management for Electronics

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Snipe-IT - Managing assets with a Google doc or a shared Excel spreadsheet is more common than you think.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Stockpile - Stockpile is a free online inventory system for small business and at home uses.