Software Alternatives, Accelerators & Startups

Zendesk VS Modoboa

Compare Zendesk VS Modoboa and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Modoboa logo Modoboa

Modoboa is a mail hosting and management platform including a modern and simplified Web User Interface.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Modoboa Landing page
    Landing page //
    2022-08-05

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Modoboa videos

Mailserver auf Linux vServer (OpenVZ) installieren - Modoboa

More videos:

  • Review - #52 Modoboa - Eigenen Mailserver installieren
  • Tutorial - How To Set Up a Mail Server with Modoboa on Ubuntu 20.04

Category Popularity

0-100% (relative to Zendesk and Modoboa)
Customer Support
100 100%
0% 0
Email
0 0%
100% 100
Help Desk
100 100%
0% 0
Self-hosted Email
0 0%
100% 100

User comments

Share your experience with using Zendesk and Modoboa. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Modoboa

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Modoboa Reviews

15 Best iRedMail Alternatives 2021
You don’t have to worry about data security because Modoboa routes your mail services through secure server connections and certificates like POP3, SMTP, IMAP, TLS, and SSL. With Modoboa’s easy-to-use administration dashboard, you can manage all your mail accounts, aliases, and domains.
15 Best Email Hosting for Small Business (2019)
Modoboa is a free and open source email hosting and management platform that support SMTP, IMAP/POP. It is written in Python and released under ISC license.
3 Awesome Complete Open Source Mail Servers Solutions For Linux and UNIX servers
Modoboa is a mail hosting and management platform including a modern and simplified Web User Interface. It provides useful components such as an administration panel or a webmail. Modoboa integrates with well known software such as Postfix or Dovecot. A SQL database (MySQL, PostgreSQL or SQLite) is used as a central point of communication between all components. It is...

Social recommendations and mentions

Zendesk might be a bit more popular than Modoboa. We know about 7 links to it since March 2021 and only 6 links to Modoboa. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Modoboa mentions (6)

  • I don't know how I feel about email
    Setting it up from scratch is extremely annoying but there are foss solutions which manages everything mentioned and more, you only need to install & add the specified DNS records. Modoboa does a great job at this: https://modoboa.org/en/ > Also apparently there's no real way to migrate between email servers either This seems false (unless I'm misunderstanding), you can just setup a second mailserver, change DNS... - Source: Hacker News / 11 months ago
  • Modoboa Failed
    I did ask over the Form on their website. Source: about 1 year ago
  • Alternative to free Yandex Email Hosting
    Or an open source mail server like https://modoboa.org/en/. Source: about 1 year ago
  • Just finished migrating my old tower servers to a Kubernetes cluster on my new rack!
    For receiving email, I use Modoboa, but I am planning on moving the backend to Docker Mailserver. I usually reply with a Gmail address though. Until I get the email server configured to send emails through something like Sendgrid. Source: over 1 year ago
  • After self-hosting my email for twenty-three years I have thrown in the towel
    Modoboa? https://modoboa.org/en/ I was skeptical about running a mailserver but a friend set up a few mailboxes with Modoboa and so far it's going better than expected. (Mostly we just needed a mail relay.). - Source: Hacker News / over 1 year ago
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What are some alternatives?

When comparing Zendesk and Modoboa, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

mailcow - An open source mailserver suite.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mail-in-a-box - Mail-in-a-Box provides webmail and an IMAP/SMTP server for use with mobile devices and desktop mail software and also includes contacts and calendar synchronization.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

iRedMail - A fully fledged, free email server solution, an open source project (GPL v2).