Software Alternatives & Reviews

Zendesk VS Microsoft Power BI

Compare Zendesk VS Microsoft Power BI and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Microsoft Power BI logo Microsoft Power BI

BI visualization and reporting for desktop, web or mobile
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Microsoft Power BI Landing page
    Landing page //
    2023-06-14

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Microsoft Power BI videos

No Microsoft Power BI videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zendesk and Microsoft Power BI)
Customer Support
100 100%
0% 0
Data Dashboard
0 0%
100% 100
Help Desk
100 100%
0% 0
Data Visualization
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Microsoft Power BI

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Microsoft Power BI Reviews

Embedded analytics in B2B SaaS: A comparison
A few options were disregarded from the start due to a hefty price tag, these were Looker, Tableau, Power BI, GoodData. A few options like Trevor.io, Preset, Observable were disregarded as they did not seem to fit our criteria (based on the evaluation matrix).
Source: medium.com
Best 8 Redash Alternatives in 2023 [In Depth Guide]
Users can also sign up for Power BI and Power BI Desktop for free to receive data, insights, and visual analytics. However, the premium versions offer more advanced features like AI, data management, and greater capacity and users.
Source: www.datapad.io
8 Alternatives to Apache Superset That’ll Empower Start-ups and Small Businesses with BI
PowerBI is one of the leading BI solutions in the market. It’s a highly scalable BI tool owned by the Microsoft team. It can be cloud-hosted or downloaded on-premise. It’s self-service and fosters enterprise-level answers to ad hoc queries. Trevor.io, Metabase and Looker can also work as Power BI alternatives.
Source: trevor.io
Top 10 Data Analysis Tools in 2022
Power BI Power BI is owned by Microsoft and, as such, has excellent compatibility with Microsoft Excel, which is a highly popular tool for data analysis. Power BI Premium costs $27.5 per month for each user. Power BI is a powerful tool produced by Microsoft and has proven itself as a powerful data analysis tool. However, its best features are seen within the Microsoft...
Best Google Data Studio Alternatives (Self-Service BI)
For personal use, Power BI can be downloaded on your local machine for free. However, if you want to use more Power BI services, you will need to pay $9.99/user/month for a cloud solution or $4,995/month for a dedicated server (cloud compute and storage resource)

Social recommendations and mentions

Based on our record, Microsoft Power BI should be more popular than Zendesk. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Microsoft Power BI mentions (17)

  • Unified Analytics Platform: Microsoft Fabric
    Microsoft Fabric is currently in preview and provides data integration, engineering, data warehousing, data science, real-time analytics, applied observability, and business intelligence under a single architecture by integrating services such as Azure Data Factory, Azure Synapse Analytics, Data Activator, and Power BI. In addition, it comes with a SaaS, multi-cloud data lake called "OneLake" that is built-in and... Source: 11 months ago
  • NSS Data Analytics Program Question
    I'd suggest spending some time learning the material before you invest thousands in tuition only to find that you don't like it or aren't good at it. Download Tableau Public or Power BI and force yourself to use them for a few months. That's how I taught myself R. Source: about 1 year ago
  • Why Is Data Analytics Important?
    Discover why business analytics is crucial for your business and how to utilise data analytics and PowerBI to make informed and data-backed decisions! Source: about 1 year ago
  • Cloud dB reporting tool?
    Power BI is popular... But for table reports with Excel/PDF export you can use Pebble Reports. Source: about 1 year ago
  • Asking for guidance on migrating to a database from Excel
    Yes, MySQL can do the job. You can use Airforms to do data entry. No need to learn MySQL syntax. You will also need a reporting tool, such as Power BI. Source: about 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Microsoft Power BI, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tableau - Tableau can help anyone see and understand their data. Connect to almost any database, drag and drop to create visualizations, and share with a click.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Qlik - Qlik offers an Active Intelligence platform, delivering end-to-end, real-time data integration and analytics cloud solutions to close the gaps between data, insights, and action.