Software Alternatives, Accelerators & Startups

Zendesk VS ManageEngine OpUtils

Compare Zendesk VS ManageEngine OpUtils and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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ManageEngine OpUtils logo ManageEngine OpUtils

ManageEngine OpUtils is an IP address and Switch port management software that includes a comprehensive set of 30+ tools that helps network engineers monitor, diagnose and troubleshoot their IT resources.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • ManageEngine OpUtils Landing page
    Landing page //
    2022-12-17

OpUtils is a IP address and Switch port management software that is geared towards helping engineers efficiently monitor, diagnose and troubleshoot IT resources. OpUtils complements existing management tools by providing trouble shooting and real-time monitoring capabilities. It helps network engineers manage their Switches and IP Address Space with ease. With a comprehensive set of 20+ tools, this switch port management tool helps to perform network monitoring tasks like detecting a rogue device intrusion, keep a check on bandwidth usage, monitoring availability of critical devices, backing up Cisco configuration files and more.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

ManageEngine OpUtils videos

OpUtils Training - IP Address Management & Rogue Device Detection

Category Popularity

0-100% (relative to Zendesk and ManageEngine OpUtils)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Network & Admin
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and ManageEngine OpUtils

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

ManageEngine OpUtils Reviews

Top 11 IPAM Software
ManageEngine OpUtils is a comprehensive set of 30+ tools that helps network engineers monitor, diagnose and troubleshoot their IT resources.
Source: cllax.com
The 10 Best IP Address Management Tools for Linux
The ManageEngine OpUtils suite is among the best IP address management tools for Linux-based systems. It sports some of the most exciting features wanted by modern network admins. Some of them are role-based administration, tree view, DHCP server monitoring, and so on. Although this is a professional software, ManageEngine OpUtils also offers a convenient free version for...
Best IP Address Management Tools for Linux
Built for powerful network monitoring and management, ManageEngine OpUtils is best-in-class software that eliminates the need for manual tracking IP address availability and switch port connectivity status.
Source: www.tecmint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

ManageEngine OpUtils mentions (0)

We have not tracked any mentions of ManageEngine OpUtils yet. Tracking of ManageEngine OpUtils recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and ManageEngine OpUtils, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SolarWinds IPAM - Find out about getting started with IP Address Manager, including the latest release notes and documentation as well as training and helpful articles on how to best run SolarWinds IP Address Manager (IPAM).

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

phpIPAM - phpipam is an open-source web IP address management application (IPAM).

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

BlueCat DDI - Unify your DDI (DNS, DHCP and IPAM) solutions to make DDI data an engine for innovation and growth.