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Zendesk VS Mailtrack.io

Compare Zendesk VS Mailtrack.io and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Mailtrack.io logo Mailtrack.io

The best email tracking solution I've found. Free
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Mailtrack.io Landing page
    Landing page //
    2023-09-28

Zendesk videos

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Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Mailtrack.io videos

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Mailtrack.io

Category Popularity

0-100% (relative to Zendesk and Mailtrack.io)

Zendesk

Mailtrack.io

Customer Support
100 100%
Customer Support
0% 0
Email Productivity
0 0%
Email Productivity
100% 100
Help Desk
100 100%
Help Desk
0% 0
CRM
88 88%
CRM
12% 12

User comments

Share your experience with using Zendesk and Mailtrack.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Mailtrack.io

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Mailtrack.io Reviews

The 24 Best Email Marketing Tools
Hi Emmery – ah, that makes sense! I was thrown off by your reference to Mailtrack. I don’t think there are limits on the A/B Split and Multivariate Test Duration calculator itself, but would recommend double-checking with the vendor to be sure: https://vwo.com/contact-us/
Source: webbiquity.com

Social recommendations and mentions

Mailtrack.io might be a bit more popular than Zendesk. We know about 10 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Mailtrack.io mentions (10)

  • Experienced remote worker going full freelancer. Any advice for cold outreach?
    If you ar eusing GMAIL, install this https://mailtrack.io/en/ it will send you notifications if your prospect is reading your emails. Hence it will be a basis on how will you make your followups. Also it is sending you notifications on hw many times they viewed your email. Source: 11 months ago
  • I receive 2-3 emails like this one everyday, is it a phishing attempt? Look at the year at the bottom
    Somebody didn't inform these guys or their millions of users that their email tracking program for Gmail isn't actually working then. Source: over 1 year ago
  • What tools allow you to track scheduled emails?
    We use https://mailtrack.io/en/ it works beautifully. Source: over 1 year ago
  • Don’t neglect getting PR for your brand. Here’s how we get free PR.
    MailTrack.io for Gmail to see if they opened and read it so I can tailor my follow-ups. Source: almost 2 years ago
  • Afternoon random discussion - Jun 23, 2022
    Anyone here using pro/advanced Mailtrack ? Is it worth it? I wanna know if you can actually monitor which recipient/s na ang nagopen ng email. 😓. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Mailtrack.io, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Saleshandy - Saleshandy is a cold email outreach platform that enables marketing and sales teams to scale their email outreach operations seamlessly.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Yesware - Sell smarter with email tracking and more

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Mixmax - At Mixmax, our mission is to change how the world communicates. We’re an email productivity platform that helps sales, customer success, and recruiting teams do their jobs better.

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