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Zendesk VS Katalon

Compare Zendesk VS Katalon and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Katalon logo Katalon

Built on the top of Selenium and Appium, Katalon Studio is a free and powerful automated testing tool for web testing, mobile testing, and API testing.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Katalon Landing page
    Landing page //
    2022-09-19

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Katalon videos

+ Add

Katalon Studio: Advantage and Disadvantage to Katalon Studio

More videos:

  • Review - TestProject vs Katalon Studio - An Complete comparison
  • Review - QnA Friday 20 - Selenium or Katalon Studio ? ⭐⭐⭐

Category Popularity

0-100% (relative to Zendesk and Katalon)

Zendesk

Katalon

Customer Support
100 100%
Customer Support
0% 0
Automated Testing
0 0%
Automated Testing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Website Testing
0 0%
Website Testing
100% 100

User comments

Share your experience with using Zendesk and Katalon. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Katalon

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Katalon Reviews

Top Selenium Alternatives
Katalon Studio is a versatile testing platform that provides a comprehensive solution for web, API, mobile, and desktop application testing. It's designed for users of all technical levels and features codeless test creation, a friendly UI, and the ability to integrate with various tools and frameworks. Katalon platforms offers both automated and exploratory testing,...
Source: bugbug.io
15 Best Postman Alternatives for Automated API Testing [2022 Updated]
API testing in Katalon Studio is a comprehensive feature that supports all sorts of REST, SOAP/1.1, and SOAP/1.2 calls. Katalon Studio allows testers to collaborate in multiple ways on their API project, including keyword-driven testing and Page Object Model (POM) testing. Katalon’s API automation IDE offers the best functionality for scripting, debugging, and maintaining...
Source: testsigma.com
Best Automation Testing Tools (Free and Paid) | July 2022
Katalon Studio is a simple and powerful automation solution built by KMS Technology for testers everywhere. The tool provides comparable features to popular commercial solutions whilst eliminating the effort to build an automation framework from open sources. Best of all, we’re committed to keeping Katalon Studio free.
Source: www.softwaretestingmaterial.com
20 BEST Selenium Alternatives in 2021
Trusted by over half a million users, Katalon Studio offers the best of both worlds of Selenium & Appium by eliminating their complexities while still remaining a powerful automation solution with advanced features.
Source: www.guru99.com
Top 10 Best Selenium Alternatives You Should Try
Quick Set-up: Katalon Studio provides a friendly UI that enables quick and easy test environment set-up. Testers can easily leverage Katalon Studio’s pre-built templates and test scripts.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Katalon. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Katalon mentions (4)

  • GPT-3.5 crashes when it thinks about useRalativeImagePath too much
    I didn't realize this spelling mistake was so pervasive (80k GitHub results). Seems to be related to Katalon Studio (https://katalon.com/). - Source: Hacker News / 4 months ago
  • AI in Software Testing: Revolutionizing Quality Assurance
    Katalon Platform follows the Page Object Model pattern and uses a keyword-driven approach for test authoring. It is built on top of Selenium and Appium. - Source: dev.to / 8 months ago
  • free-for.dev
    Katalon.com - Provides a testing platform that can help teams of all sizes at different levels of testing maturity, including Katalon Studio, TestOps (+ Visual Testing free),TestCloud and Katalon Recorder. - Source: dev.to / over 1 year ago
  • Katalon Studio Setup and Api automation
    Go to -> https://katalon.com/ and click on Get Started. - Source: dev.to / over 1 year ago

What are some alternatives?

When comparing Zendesk and Katalon, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Selenium - Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily, it is for automating web applications for testing purposes, but is certainly not limited to just that.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Robot framework - Robot Framework is a generic test automation framework for acceptance testing and acceptance...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Cypress.io - Slow, difficult and unreliable testing for anything that runs in a browser. Install Cypress in seconds and take the pain out of front-end testing.

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