Software Alternatives, Accelerators & Startups

Zendesk VS Joy

Compare Zendesk VS Joy and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Joy logo Joy

Spend Happier & Build Your Savings
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Joy Landing page
    Landing page //
    2023-07-25

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Joy videos

Joy - Movie Review

More videos:

  • Review - "Joy" - Official Movie Review
  • Review - Joy Razor Review | Shaving with the New AFFORDABLE Gillette Women's Razor

Category Popularity

0-100% (relative to Zendesk and Joy)
Customer Support
100 100%
0% 0
Health And Fitness
0 0%
100% 100
Help Desk
100 100%
0% 0
iPhone
0 0%
100% 100

User comments

Share your experience with using Zendesk and Joy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Joy

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Joy Reviews

The Best Personal Finance Budget Software with Apps (In 2020)
Currently, Joy is only available for iPhone users but has a waitlist for anyone using Androids. Once you download Joy onto your iPhone, you will be prompted to answer a set of questions. These questions determine your personality type and your money philosophy in order to better understand you and to help you reach your financial goals. You are then paired with a money coach...
Source: ptmoney.com

Social recommendations and mentions

Based on our record, Joy should be more popular than Zendesk. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Joy mentions (34)

  • 9/23/23 Wedding in NW Chicago Suburbs for 60 People - $19.2K Detailed Budget Recap
    Wedding Website - Designed through the Joy platform, using its integrated registry and RSVP management system ($0 - highly recommended!). Source: 8 months ago
  • Looking for E-Invite Recommendations
    Highly recommend withjoy.com! It has been so easy to get my invitations in order since it pairs so nicely with their guest list feature and with our wedding website (also through withjoy). They've also got some really gorgeous designs! Source: 12 months ago
  • Need to forward wix domain to external website
    I am trying to set up a wedding website through withjoy.com and want to add a custom domain I bought through Wix. Withjoy supports custom domains but only through domain forwarding. Where I'm at so far:. Source: about 1 year ago
  • Wedding video apps?
    I think withjoy does this. They definitely have a call to action for people to share photos using their app. Not sure bout the video functionality but that should be easy enough to do once you have the photos/videos. Source: about 1 year ago
  • The Big Fat Wedding Industry and 2 Startup Ideas to Make You Money in 2023
    Technological platforms for organizing weddings and related events. For example, Joy makes money by helping wedding guests buy gifts for the newlyweds - household appliances, electronics, kitchen utensils, and other household goods. As people buy gifts off the wedding registry, the company receives kickbacks from retailers. The startup has raised a total of $106.5 million. Source: about 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Joy, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trill - An anonymous mental health support community 🦋

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Grapefruit - An app for managing your mental health

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Wedsites - Everything you need to plan your wedding in one beautiful place.