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Zendesk VS Jitterbit

Compare Zendesk VS Jitterbit and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Jitterbit logo Jitterbit

Jitterbit is an open source integration software that helps businesses connect applications, data and systems.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Jitterbit Landing page
    Landing page //
    2023-06-21

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Jitterbit videos

+ Add

Introduction to Jitterbit - The Smarter Approach to Integration

More videos:

  • Demo - Jitterbit Harmony 2-minute demo overview
  • Review - Jitterbit Cloud Data Loader for Salesforce

Category Popularity

0-100% (relative to Zendesk and Jitterbit)

Zendesk

Jitterbit

Customer Support
100 100%
Customer Support
0% 0
Data Integration
0 0%
Data Integration
100% 100
Help Desk
100 100%
Help Desk
0% 0
Web Service Automation
0 0%
Web Service Automation
100% 100

User comments

Share your experience with using Zendesk and Jitterbit. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Jitterbit

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Jitterbit Reviews

Top 15 MuleSoft Competitors and Alternatives
Jitterbit provides the Jitterbit Harmony API platform and API360 to help companies connect SaaS, on-prem, and cloud apps and infuse intelligence into business processes. In Dec 2022, Jitterbit was named a Leader in G2 Grid Report for EDI and iPaaS for mid-market and enterprise organizations.
Source: bstrategyhub.com
13 data integration tools: a comparative analysis of the top solutions
Jitterbit Harmony, the ETL part of the platform, stands out for features such as robust connectors for established enterprise-level solutions such as SAP, Oracle Netsuite and Microsoft Dynamic. It also offers data auto-matching and cloud deployments for highly productive workflows.
Source: blog.n8n.io
Best iPaaS Softwares
Jitterbit is dedicated to accelerating innovation for our customers by combining the power of APIs, integration and artificial intelligence. Using the Jitterbit API integration platform companies can rapidly connect SaaS, on-premise and cloud applications and instantly infuse artificial intelligence into any business process. Our intuitive API creation technology enables...
Source: iotbyhvm.ooo
The 28 Best Data Integration Tools and Software for 2020
Description: Jitterbit offers cloud data integration and API transformation capabilities. The company’s main product, Jitterbit Harmony, allows organizations to design, deploy, and manage the entire integration lifecycle. The platform features a graphical interface for guided drag-and-drop configuration, integration via pre-built templates, and the ability to infuse...
Source: solutionsreview.com
15 Awesome Data Integration Vendors
Jitterbit helps you to simplify the complexity of data integrations so that you can better utilize information for business intelligence. Jitterbit offers an easy-to-use visual interface and wizard-driven tools so that even a business analyst can design, deploy and manage data integrations. Jitterbit provides its users with ETL and data integration solutions. Jitterbit also...
Source: www.youredi.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Jitterbit mentions (0)

We have not tracked any mentions of Jitterbit yet. Tracking of Jitterbit recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Jitterbit, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Boomi - The #1 Integration Cloud - Build Integrations anytime, anywhere with no coding required using Dell Boomi's industry leading iPaaS platform.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

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