Software Alternatives & Reviews

Zendesk VS Huginn

Compare Zendesk VS Huginn and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Huginn logo Huginn

Build agents that monitor and act on your behalf. Your agents are standing by!
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Huginn Landing page
    Landing page //
    2023-08-05

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Huginn videos

Helly Hansen: Odin Huginn Review with Ben Ford

More videos:

  • Review - The Odin Huginn Pant reviewed by Marcus Caston
  • Review - Helly Hansen Odin Huginn Pant
  • Demo - Introduction to Huginn

Category Popularity

0-100% (relative to Zendesk and Huginn)
Customer Support
100 100%
0% 0
Web Service Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Automation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Huginn

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Huginn Reviews

10 n8n.io Alternatives
Huginn is a secure web-based site that enables its global users to automate tasks and assists them in making fewer mistakes and becoming more productive. You can remove the frustration of getting yourself indulged in things that are comparatively less prior or unnecessary. All you need to do is set it up, deploy it to monitor data, and let it do the rest. It encourages...

Social recommendations and mentions

Based on our record, Huginn should be more popular than Zendesk. It has been mentiond 65 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Huginn mentions (65)

  • IFTTT is killing its pay-what-you-want Legacy Pro plan
    Https://n8n.io/, https://github.com/huginn/huginn, https://automatisch.io/, https://www.activepieces.com/ and theres a lot more... I've used n8n, node-red, and huginn (a while back), but imo n8n has been the simplest off the shelf. - Source: Hacker News / 3 months ago
  • Rabbit R1, Designed by Teenage Engineering
    The device itself is really cute. I'm not sure about handing oauth tokens to all my accounts to a third party for them to run huginn/selenium on a backend that might not be online for more than a year. I'm barely comfortable with Alexa having a connection to my iTunes for podcasts. What happens when Uber or whoever decides to throw a captcha between Rabbit and the web frontend? I'd like to see it do more than help... - Source: Hacker News / 4 months ago
  • Pipe Dreams: The life and times of Yahoo Pipes
    I skipped to chapter 9 in the article ("Clogged"), and it looked like Pipes failed because it didn't have a large enough team or a well-defined mission. As a result they couldn't offer a super robust product that would lure in enterprise users. "You could not purchase some number of guaranteed-to-work Pipes calls per month" is the quote from the article. The reason I think that interesting is because that's the... - Source: Hacker News / 5 months ago
  • Ask HN: What is the correct way to deal with pipelines?
    "correct" is a value judgement that depends on lots of different things. Only you can decide which tool is correct. Here are some ideas: - https://camel.apache.org/ - https://www.windmill.dev/ Your idea about a queue (in redis, or postgres, or sqlite, etc) is also totally valid. These off-the-shelf tools I listed probably wouldn't give you a huge advantage IMO. - Source: Hacker News / 7 months ago
  • Are you using Huginn? If so do you have any latest documentation?
    Huginn (https://github.com/huginn/huginn) has like some 39K stars on Github and the use cases it covered looks good. Source: 9 months ago
View more

What are some alternatives?

When comparing Zendesk and Huginn, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

n8n.io - Free and open fair-code licensed node based Workflow Automation Tool. Easily automate tasks across different services.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.