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Zendesk VS Dext

Compare Zendesk VS Dext and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Dext logo Dext

Receipt Bank converts key information from your bills, receipts and invoices into data you and your company can use! No obligation Free Trial available.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Dext Landing page
    Landing page //
    2023-07-05

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Dext videos

+ Add

Receipt Bank Review - Beginner to Expert PREVIEW by Bizversity.com

More videos:

  • Review - Getting Started with Receipt Bank in 8 Minutes
  • Review - Receipt Bank vs Veryfi: Receipt App Comparison
  • Review - SPEED UP YOUR BOOK-KEEPING (DEXT RECEIPT BANK BASICS GUIDE)
  • Review - Dext 101
  • Tutorial - How to use The Dext App on Your Phone

Category Popularity

0-100% (relative to Zendesk and Dext)

Zendesk

Dext

Customer Support
100 100%
Customer Support
0% 0
Accounting
0 0%
Accounting
100% 100
Help Desk
100 100%
Help Desk
0% 0
Bookkeeping
0 0%
Bookkeeping
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Dext

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Dext Reviews

20 best accounting software tools
Receipt Bank is an app from the FreeAgent family of apps, but it offers a number of select features that make it worthy of its own slot on this list.
Source: clockify.me
Receipt Bank vs Veryfi
Receipt Bank cranks up their pricing based on “Documents” their offshore extraction team processed. ie. The number of documents you or your clients send to their system. Ouch! Receipt Bank Pricing: https://www.receipt-bank.com/for-business/pricing/
Source: www.veryfi.com
Alternatives to Receipt Bank - accountingweb.co.uk
I've looked at Receipt Bank but it does seem expensive, especially for smaller businesses. I know there is an element of 'you get what you pay for', but do people have alternatives to receipt bank that would be more cost effective. I'm happy to learn of any multi company packages also where I would need to pay for the software and can work out how to re-charge the service to...
Source: www.accountingweb.co.uk
Receipt bank alternatives? Xero Business Community
Receipt bank alternatives? Hi there,Has anyone used any alternatives to receipt bank? We have recently been moved up a 'tier' in their pricing structure and its a huge jump in cost. We are inputting 200-250 invoices per month.Does anyone have any experience of other xero-compatible software?Many thanks,Vicky RSS 7 Replies Only show the Best and Official Replies
Source: community.xero.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Dext mentions (0)

We have not tracked any mentions of Dext yet. Tracking of Dext recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Dext, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Xero - Xero is online accounting for your small business.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Datamolino - Process all invoices without retyping. We turn your invoices into structured electronic documents, that you can import directly into your accounting system.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

DOKKA.com - The Future has Arrived: Accounting Process Automation

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