Software Alternatives, Accelerators & Startups

Zendesk VS Databricks

Compare Zendesk VS Databricks and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Databricks logo Databricks

Databricks provides a Unified Analytics Platform that accelerates innovation by unifying data science, engineering and business.‎What is Apache Spark?
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Databricks Landing page
    Landing page //
    2023-09-14

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Databricks videos

Introduction to Databricks

More videos:

  • Tutorial - Azure Databricks Tutorial | Data transformations at scale
  • Review - Databricks - Data Movement and Query

Category Popularity

0-100% (relative to Zendesk and Databricks)
Customer Support
100 100%
0% 0
Data Dashboard
0 0%
100% 100
Help Desk
100 100%
0% 0
Database Tools
0 0%
100% 100

User comments

Share your experience with using Zendesk and Databricks. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Databricks

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Databricks Reviews

Jupyter Notebook & 10 Alternatives: Data Notebook Review [2023]
Databricks notebooks are a popular tool for developing code and presenting findings in data science and machine learning. Databricks Notebooks support real-time multilingual coauthoring, automatic versioning, and built-in data visualizations.
Source: lakefs.io
7 best Colab alternatives in 2023
Databricks is a platform built around Apache Spark, an open-source, distributed computing system. The Databricks Community Edition offers a collaborative workspace where users can create Jupyter notebooks. Although it doesn't offer free GPU resources, it's an excellent tool for distributed data processing and big data analytics.
Source: deepnote.com
Top 5 Cloud Data Warehouses in 2023
Jan 11, 2023 The 5 best cloud data warehouse solutions in 2023Google BigQuerySource: https://cloud.google.com/bigqueryBest for:Top features:Pros:Cons:Pricing:SnowflakeBest for:Top features:Pros:Cons:Pricing:Amazon RedshiftSource: https://aws.amazon.com/redshift/Best for:Top features:Pros:Cons:Pricing:FireboltSource: https://www.firebolt.io/Best for:Top...
Top 10 AWS ETL Tools and How to Choose the Best One | Visual Flow
Databricks is a simple, fast, and collaborative analytics platform based on Apache Spark with ETL capabilities. It accelerates innovation by bringing together data science and data science businesses. It is a fully managed open-source version of Apache Spark analytics with optimized connectors to storage platforms for the fastest data access.
Source: visual-flow.com
Top Big Data Tools For 2021
Now Azure Databricks achieves 50 times better performance thanks to a highly optimized version of Spark. Databricks also enables real-time co-authoring and automates versioning. Besides, it features runtimes optimized for machine learning that include many popular libraries, such as PyTorch, TensorFlow, Keras, etc.

Social recommendations and mentions

Based on our record, Databricks should be more popular than Zendesk. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Databricks mentions (17)

  • dolly-v2-12b
    Dolly-v2-12bis a 12 billion parameter causal language model created by Databricks that is derived from EleutherAI’s Pythia-12b and fine-tuned on a ~15K record instruction corpus generated by Databricks employees and released under a permissive license (CC-BY-SA). Source: about 1 year ago
  • Clickstream data analysis with Databricks and Redpanda
    Global organizations need a way to process the massive amounts of data they produce for real-time decision making. They often utilize event-streaming tools like Redpanda with stream-processing tools like Databricks for this purpose. - Source: dev.to / almost 2 years ago
  • DeWitt Clause, or Can You Benchmark %DATABASE% and Get Away With It
    Databricks, a data lakehouse company founded by the creators of Apache Spark, published a blog post claiming that it set a new data warehousing performance record in 100 TB TPC-DS benchmark. It was also mentioned that Databricks was 2.7x faster and 12x better in terms of price performance compared to Snowflake. - Source: dev.to / about 2 years ago
  • A Quick Start to Databricks on AWS
    Go to Databricks and click the Try Databricks button. Fill in the form and Select AWS as your desired platform afterward. - Source: dev.to / about 2 years ago
  • data science workspace/notebook solution thoughts?
    I am considering Hex, Deepnote, and possibly Databricks. Does anyone have any experience using the first 2 (i have worked with Databricks in the past) and have thoughts they can share? The company isn't doing any fancy data science so far so I mostly want it for deep product analytics which I can turn into reports that are easily shareable across the org. That being said, I do want to get into statistical... Source: about 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Databricks, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google BigQuery - A fully managed data warehouse for large-scale data analytics.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Jupyter - Project Jupyter exists to develop open-source software, open-standards, and services for interactive computing across dozens of programming languages. Ready to get started? Try it in your browser Install the Notebook.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.