Software Alternatives, Accelerators & Startups
Register | Login

Zendesk VS Cloudsmith

Compare Zendesk VS Cloudsmith and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Cloudsmith logo Cloudsmith

Cloudsmith is the preferred software platform for securely storing and sharing packages and containers. We have distributed millions of packages for innovative companies around the world.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Cloudsmith Landing page
    Landing page //
    2023-09-25

Cloudsmith is a single source of truth for all your software assets, available to teams, individuals, customers and build processes anywhere on the planet. Cloudsmith is the only cloud-native, universal package management solution, allowing your organization to create, store and share packages in any format, to any place, with total confidence.

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Cloudsmith videos

+ Add

Using Cloudsmith to store and distribute any type of file

Category Popularity

0-100% (relative to Zendesk and Cloudsmith)

Zendesk

Cloudsmith

Customer Support
100 100%
Customer Support
0% 0
Package Manager
0 0%
Package Manager
100% 100
Help Desk
100 100%
Help Desk
0% 0
Software Development
0 0%
Software Development
100% 100

User comments

Share your experience with using Zendesk and Cloudsmith. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Cloudsmith

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Cloudsmith Reviews

Repository Management Tools
Cloundsmith Package is one of the best DevOps tools that is available in the Repository Management space and also ensures that levels up your DevOps enterprise-grade repositories as like Debian, Maven, Python, Ruby, Vagrant and more. It lets you focus on your product as Cloudsmith Package simplifies all your concerns related to the whole process in itself and handles the...
Source: mindmajix.com
What is Artifactory?
Cloudsmith Package makes sure that your DevOps enterprise-grade repositories, such as Vagrant, Ruby, Python, Maven, Debian, and others, are leveled up. It allows you to concentrate on your product because Cloudsmith Package takes care of all of your concerns about the entire process and manages package management in the most efficient manner possible.
Source: blog.packagecloud.io

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Cloudsmith. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Cloudsmith mentions (1)

  • Lazygit: A simple terminal UI for Git commands
    Linus Torvalds about this: https://www.youtube.com/watch?v=Pzl1B7nB9Kc Distros (Debian in particular comes to mind) have some really annoying packaging rules, and as a maintainer of a Go program, it's a huge pain, so we decided to just set up a repo with https://cloudsmith.com/ instead of trying to deal with that. They require every dependency (indirect or not) to be packaged separately. We don't have the time for... - Source: Hacker News / over 2 years ago

What are some alternatives?

When comparing Zendesk and Cloudsmith, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Artifactory - The world’s most advanced repository manager.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sonatype Nexus Repository - The world's only repository manager with FREE support for popular formats.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

packagecloud - Free hosted Node.js, Debian, RPM, Java, Python and RubyGem repositories. Chef, Puppet, Jenkins, Buildkite, CircleCI and Travis CI integrations.

Loading...