Software Alternatives & Reviews

Zendesk VS Atom

Compare Zendesk VS Atom and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Atom logo Atom

At GitHub, we’re building the text editor we’ve always wanted: hackable to the core, but approachable on the first day without ever touching a config file. We can’t wait to see what you build with it.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Atom Landing page
    Landing page //
    2023-10-21

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Atom videos

Atom RPG 1.0 Review

More videos:

  • Review - Is Atom RPG Worth It? | Atom RPG | A Game Review
  • Review - Unihertz Atom Review - The Smallest IP68 Rugged Phone Ever?

Category Popularity

0-100% (relative to Zendesk and Atom)
Customer Support
100 100%
0% 0
Text Editors
0 0%
100% 100
Help Desk
100 100%
0% 0
IDE
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Atom

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Atom Reviews

Top 10 Notepad++ Alternatives for Mac in 2022
Here we have discussed more Notedpad++ Mac alternatives. We discussed that it is actually not available on Mac. However, we have discussed different alternatives you can choose with your computer. These include Atom, Sunset Code, Brackets, BBEdit, SlickEdit, Komodo IDE, Coderunner, and Coda, among others. All of these have their own limitations, capabilities, and features,...
Source: www.imymac.com
Top ETL Tools For 2021...And The Case For Saying "No" To ETL
Atom, from ironSource, is a data pipeline management solution that enables streaming into a data warehouse. Atom enables data flow customization that helps to manage data more efficiently. Atom's ability to resume data flow without losing a single event is a both important for governance and a major differentiator from other streaming data pipelines.
Source: blog.panoply.io
The Top 7 Notepad++ Alternatives for You
Atom is a very flexible text editor and I really liked the different customization options that are available. Not only that but there are a lot of plugins available for Atom due to its open API. When you use Atom it’s like using a native application and you get a tabbed layout similar to Notepad++. I also liked the multi-paned layout a lot.
10 Best Notepad++ Alternatives in 2020
Atom is useful code editor tool preferred by programmers due to its simple interface compared to the other editors. Atom users can submit packages and them for the software.
Source: www.guru99.com
7 open source alternatives to Dreamweaver
I first tried Atom, but a bug that causes parts of its window to disappear made me search for another editor, i tried bluefish which is really nice, but also tried Brackets and i liked it very much. Now Brackets is my first choice.
Source: opensource.com

Social recommendations and mentions

Based on our record, Atom seems to be a lot more popular than Zendesk. While we know about 152 links to Atom, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Atom mentions (152)

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What are some alternatives?

When comparing Zendesk and Atom, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Visual Studio Code - Build and debug modern web and cloud applications, by Microsoft

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sublime Text - Sublime Text is a sophisticated text editor for code, html and prose - any kind of text file. You'll love the slick user interface and extraordinary features. Fully customizable with macros, and syntax highlighting for most major languages.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Vim - Highly configurable text editor built to enable efficient text editing