Software Alternatives, Accelerators & Startups

Zendesk VS Amazon SES

Compare Zendesk VS Amazon SES and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Amazon SES logo Amazon SES

Scale your business email & marketing messages with Amazon Simple Email Service (SES), a cost-effective and reliable cloud email service. Sign up today.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Amazon SES Landing page
    Landing page //
    2023-04-17

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Amazon SES videos

Amazon Ses Pricing - Send 10K Emails for 1$ - Amazon SES costs compared to Other SMTP Services

More videos:

  • Review - How do I track an email I sent using Amazon SES?
  • Review - What is Amazon SES (Simple Email Service)? and How it Works?

Category Popularity

0-100% (relative to Zendesk and Amazon SES)
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100
Help Desk
100 100%
0% 0
Email Delivery
0 0%
100% 100

User comments

Share your experience with using Zendesk and Amazon SES. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Amazon SES

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Amazon SES Reviews

Amazon SES vs SendGrid – Who has High Email Delivery?
Amazon SES: Amazon SES works at sending emails at much higher speed compared to SendGrid. They happen to send 3,000 emails per second which is a humongous number. A bow to Amazon SES for providing such a huge email sending speed to their users.
Source: easysendy.com
11 Sendgrid Alternatives For Your Business Email
Amazon SES (Simple Email Service) is a dedicated email service, which has gained popularity among developers. They use this platform for dispatching emails to other website platforms from WordPress. Amazon SES also provides flexible email authentication and dedicated IPs to ensure a high rate of delivery.
Transactional email providers for indie businesses 2020
Amazon SES pricing can get little confusing like anything in AWS. 62000 free emails in a month are for projects hosted in Amazon EC2 without data transfer fees. In general, you pay $0.10 for every 1000 emails sent, $0.12 for 1GB of attachments, and transfers.
8 Most Reliable Mandrill Alternative SMTP Relays
Amazon SES is little tricky to setup and integrate with EasySendy Pro. You need to follow complete Amazon SES integration guide. But, when there is any issue, you can always connect with EasySendy Pro support team, they will help regarding the same with true integration. Form here learn more about email marketing with amazon ses.
Source: easysendy.com
7 Best Transactional Email Services: Sendgrid vs. Mandrill & More
When competing on price, it’s hard to beat Amazon. At $0.10 per thousand emails, Amazon SES is extremely cost effective and scalable. However, the AmazonSES interface is messy to say the least, and playing around with their API can be a real headache. There are a few workarounds that will enable you to get the low cost of Amazon SES without the poor interface. One way is to...

Social recommendations and mentions

Based on our record, Amazon SES should be more popular than Zendesk. It has been mentiond 66 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Amazon SES mentions (66)

  • 7 Best Transactional Email Platforms in 2024 Compared 📬
    Amazon SES (Simple Email Service) offers the most simple and low-level transactional email service. For its robust infrastructure and reliable delivery, it’s trusted by giants like Netflix, Reddit, and Duolingo. Amazon SES focuses on the technical side of email sending and offers only a very basic dashboard. As it is more a developer tool than an end-to-end product, it’s suitable for integrations with robust... - Source: dev.to / 16 days ago
  • How do I receive emails from users who want to contact me
    Formspark is a great service for this with a generous free tier. If you end up scaling up and need more and/or advanced transactional emails you may consider an email API like SendGrid, Amazon SES, or Waypoint. Source: 8 months ago
  • The 7 best transactional email services for developers in 2023
    AWS Simple Email Service (SES) touts itself as "a cost-effective, flexible, and scalable email service". It's a product offering from Amazon Web Services and is designed to send high volumes of transactional emails. AWS SES is lighter on features than some of the other services we're comparing in this list, but if you're already deployed within AWS or use any other products within the AWS suite it might be worth... - Source: dev.to / 8 months ago
  • Domains and Email hosting
    You can self host email if you really want to, but it's really more trouble than it's worth. If you do self host, you have to worry about the consequences of missed emails if your server or Internet ever goes down, and you'll have to use someone else's SMTP server if you don't want your emails to go directly to spam. The cheapest good SMTP server is Amazon SES, which I believe is $0.10 per 10k emails. I've been... Source: 11 months ago
  • Beginner
    I only run a forwarding mail server, nothing to host my own mail. I use Amazon's Simple Email Service to relay emails from my various services. Source: 11 months ago
View more

What are some alternatives?

When comparing Zendesk and Amazon SES, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SendGrid - Learn why more developers choose SendGrid for their email deliverability service to send transactional emails triggered by web apps. Get started for free

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mailgun - A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Postmark - Postmark is the easiest and most reliable way to be sure your important transactional emails get to the inbox. Simply & reliably parse recieved email to JSON for your webapp.