Software Alternatives, Accelerators & Startups

Zendesk VS ALLDATA

Compare Zendesk VS ALLDATA and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

ALLDATA logo ALLDATA

ALLDATA is a leading provider of OEM (Original Equipment Manufacturer) services and repair information to the professional automotive service and collision industries.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • ALLDATA Landing page
    Landing page //
    2023-07-21

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

ALLDATA videos

Repair Information Overview AllData vs Prodemand vs Identifix

More videos:

  • Demo - ALLDATA Repair Demonstration
  • Tutorial - How to Automotive Product Review of ALLDATA - OEM Repair Information for Automotive Repair

Category Popularity

0-100% (relative to Zendesk and ALLDATA)
Customer Support
100 100%
0% 0
Auto Repair
0 0%
100% 100
Help Desk
100 100%
0% 0
Automobile Repair And Maintenance Software

User comments

Share your experience with using Zendesk and ALLDATA. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and ALLDATA

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

ALLDATA Reviews

14 Best Auto Repair Software
ALLDATA is a comprehensive platform. It offers almost all the major products such as Training Garage, Repair, Diagnostic, Mobile, Community and Manage Online, etc., to deliver a complete solution in one platform. ALLDATA is a commercial solution and has multiple price plans; each one has its own cost and core benefits.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

ALLDATA mentions (0)

We have not tracked any mentions of ALLDATA yet. Tracking of ALLDATA recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and ALLDATA, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ProDemand - ProDemand is a web based auto repair shop information provider of estimating, automotive diagnostic data, labor estimating and vehicle maintenance.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

NAPA TRACS - NAPA TRACS is an auto repair and auto shop management software that provides the basic tools for estimating, technical information and information about the basic repairing of any kind of auto vehicle as well.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Digital Wrench - Digital Wrench is a digital auto shop management platform for all kind of auto repairing shop.