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Oracle Service Cloud VS Verint

Compare Oracle Service Cloud VS Verint and see what are their differences

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The platform for exceptional customer service at scale. featured
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Oracle Service Cloud logo Oracle Service Cloud

Web, Social & Contact Center

Verint logo Verint

Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.
  • Oracle Service Cloud Landing page
    Landing page //
    2023-09-15
  • Verint Landing page
    Landing page //
    2023-10-21

Oracle Service Cloud videos

+ Add

19D Oracle Service Cloud Release Overview

Verint videos

+ Add

Verint Workforce Management (WFM): Made for the Way You Work

More videos:

  • Review - Keep your words with Verba Recording System
  • Demo - Verint Product Demo by Simplifilm
  • Demo - Verint Training - Demo & Practice TLs

Category Popularity

0-100% (relative to Oracle Service Cloud and Verint)

Oracle Service Cloud

Verint

Help Desk
54 54%
Help Desk
46% 46
Communication
52 52%
Communication
48% 48
Business & Commerce
47 47%
Business & Commerce
53% 53
Customer Support
55 55%
Customer Support
45% 45

User comments

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What are some alternatives?

When comparing Oracle Service Cloud and Verint, you can also consider the following products

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Service Creatio - The Omnichannel Customer Service and Support

Zendesk Suite - The complete Zendesk suite in one package

Symphony SUMMIT - Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…

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