Software Alternatives, Accelerators & Startups

Zammad VS Socket.io

Compare Zammad VS Socket.io and see what are their differences

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

Socket.io logo Socket.io

Realtime application framework (Node.JS server)
  • Zammad Landing page
    Landing page //
    2023-07-27
  • Socket.io Landing page
    Landing page //
    2023-10-21

Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Socket.io videos

Review And Demonstration - Socket.io - Antiumadam

More videos:

  • Review - Modern Day CMS - Part #3 - Code Review: The Backend - NodeJS, Socket.io and Passport Authentication.
  • Review - 🎆| Adding new features to isitnewyearsday.com | Node.js, Express, Socket.io and Vue.js

Category Popularity

0-100% (relative to Zammad and Socket.io)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Mobile Push Messaging
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and Socket.io

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...
Source: www.zendesk.com

Socket.io Reviews

Top 10 Best Node. Js Frameworks to Improve Web Development
It is a web-socket composition that is accessed by different languages of programming. Socket.io in NodeJS allows creating web socket applications such as score tickers, chatbots, dashboard APIs, including others. Moreover, it has significant benefits over the general Node.js frameworks.
Top Node.js Frameworks To Use In 2021
Socket.io is a Javascript framework used to construct real-time apps and facilitate two-way communication between the client-side and servers. It uses functional reactive programming. You can construct applications with WebSocket development requirements with this library framework. For instance, messaging apps like Whatsapp continuously run to update live and refresh...
Top 14 Node.JS Frameworks: Which Will Rule in 2020?
In Node.js, Socket.io allows building web socket apps such as dashboard APIs, score tickets, chatbots, and others. It has great benefits over the regular Node.JS web app frameworks.

Social recommendations and mentions

Based on our record, Socket.io seems to be a lot more popular than Zammad. While we know about 721 links to Socket.io, we've tracked only 18 mentions of Zammad. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: over 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

Socket.io mentions (721)

  • Four months working with NextJS my experience
    I don’t like to use sockets on nextjs, just looking at the integration page of socket.io (How to use with Next.js | Socket.IO) feel so weird for me, also combining the fact that the developer server is just a nightmare, I prefer to avoid everything related to websockets and nextjs at least for the moment. - Source: dev.to / about 22 hours ago
  • Socket.io Connection Issues on localhost!
    When developing web applications, you might encounter connectivity issues between your client and server when using Socket.io on localhost. - Source: dev.to / about 1 month ago
  • WebSockets
    There are various libraries that let you create a ws server (similar to how express lets you create an HTTP server) Https://www.npmjs.com/package/websocket Https://github.com/websockets/ws Https://socket.io/. - Source: dev.to / about 1 month ago
  • Create a Chat with Laravel and Socket.io
    Previously we created a chat with pusher. But this time we are going to do it with Socket.io. Socket.io is a NodeJS library. With it we can create our own servers. This is cheaper than using pusher server and we have more control on the code. - Source: dev.to / about 2 months ago
  • Building a GitHub activity feed with Node.js and Socket.io
    The first is the script tag in the head of our HTML document that loads the Socket.IO client library. This script tag includes the Socket.IO client library that will communicate with our socket.io server from the code above. - Source: dev.to / 2 months ago
View more

What are some alternatives?

When comparing Zammad and Socket.io, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pusher - Pusher is a hosted API for quickly, easily and securely adding scalable realtime functionality via WebSockets to web and mobile apps.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SignalR - SignalR is a server-side software system designed for writing scalable Internet applications, notably web servers.