Software Alternatives, Accelerators & Startups

Zammad VS ProdPad

Compare Zammad VS ProdPad and see what are their differences

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

ProdPad logo ProdPad

ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • ProdPad Landing page
    Landing page //
    2022-05-05

ProdPad is a smart, dynamic toolkit that integrates with product development processes at every stage and supports collaboration from the entire business.

In continual development since 2012, this SaaS has been designed by a team of experts to make best-practice product management actionable for fellow PMs.

ProdPad empowers product managers to turn great ideas into great products that customers love.

Zammad

Website
zammad.org
Pricing URL
-
$ Details
Release Date
-

ProdPad

$ Details
paid Free Trial $24.0 / Monthly (per user)
Release Date
2012 January

Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

ProdPad videos

ProdPad Overview

More videos:

  • Demo - ProdPad Demo: Product Management Software

Category Popularity

0-100% (relative to Zammad and ProdPad)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Customer Feedback
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and ProdPad

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...
Source: www.zendesk.com

ProdPad Reviews

We have no reviews of ProdPad yet.
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Social recommendations and mentions

Based on our record, Zammad seems to be a lot more popular than ProdPad. While we know about 18 links to Zammad, we've tracked only 1 mention of ProdPad. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: over 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

ProdPad mentions (1)

  • Cheaper alternative to ProdPad?
    From what I've seen of ProdPad it looks like an amazing piece of software, and one which I think would make my life as an aspiring product manager much easier - but it's very expensive. Source: over 2 years ago

What are some alternatives?

When comparing Zammad and ProdPad, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

productboard - Beautiful and powerful product management.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Aha - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Roadmap - Collision avoidance for projects and people