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Zammad VS Aha

Compare Zammad VS Aha and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

Aha logo Aha

Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • Aha Landing page
    Landing page //
    2023-10-11

Zammad videos

+ Add

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Aha videos

+ Add

AHA Sparkling Water: Lime Watermelon, Blueberry Pomegranate, Citrus Green Tea, Orange Grapefruit

More videos:

  • Review - Paano Pumuti Gamit ang AHA SERUM? | 10 DAYS Lang!!
  • Review - MIMI WHITE AHA SERUM REVIEW || 7 DAYS CHALLENGE! (INSTANT PUTI?)

Category Popularity

0-100% (relative to Zammad and Aha)

Zammad

Aha

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and Aha

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...
Source: www.zendesk.com

Aha Reviews

35+ Of The Best CI/CD Tools: Organized By Category
AHA! is a product management software suite that specializes in roadmap creation. You can create strategic business models, delegate tasks, visualize the timing, collaborate, and crowdsource ideas from customers and colleagues.
Source: www.cloudzero.com

Social recommendations and mentions

Based on our record, Zammad should be more popular than Aha. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: over 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

Aha mentions (3)

  • The Aha Stack
    Note, this is not the stack used by https://aha.io. - Source: Hacker News / 5 months ago
  • which tool for users to submit product ideas?
    Currently I am evaluating aha.io but it's not that pretty and config is a bit sub par in my opinion. Product board seems nice but I have to evaluate it. What are you using? Source: over 1 year ago
  • "Whats new: .." or "Check this new feature" ... does it work?
    Aha.io do great pop ups - top right small box, always announcing new features / improvements / events / blog posts that are relevant. It's helped me really learn the tool more and shows me that there's always improvements and activity from the dev team. Source: almost 3 years ago

What are some alternatives?

When comparing Zammad and Aha, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

productboard - Beautiful and powerful product management.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

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