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Zammad VS codeBeamer

Compare Zammad VS codeBeamer and see what are their differences

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

codeBeamer logo codeBeamer

codeBeamer is the award winning Collaborative Application Lifecycle Management (ALM) solution for distributed software development.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • codeBeamer Landing page
    Landing page //
    2021-07-31

Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

codeBeamer videos

codeBeamer - Code Review

More videos:

  • Review - Getting Started with codeBeamer ALM

Category Popularity

0-100% (relative to Zammad and codeBeamer)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and codeBeamer

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...
Source: www.zendesk.com

codeBeamer Reviews

17 open source wiki engine/software
codeBeamer is the award winning Collaborative Application Lifecycle Management (ALM) solution for software and hardware development teams to manage their work process from requirements to release. it provide project management, wikis and knowledge management, document management, task, requirement and defect management, configuration management (ITIL), continuous...

Social recommendations and mentions

Based on our record, Zammad seems to be a lot more popular than codeBeamer. While we know about 18 links to Zammad, we've tracked only 1 mention of codeBeamer. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: over 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

codeBeamer mentions (1)

  • Hardware project management in JIRA
    Try Codebeamer, it's much more hardware-oriented than Jira. It can be integrated with Jira if required, or you can bring the software team over to it too. Source: over 3 years ago

What are some alternatives?

When comparing Zammad and codeBeamer, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Phabricator - Phacility - Phabricator

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.