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Yotpo VS Bazaarvoice

Compare Yotpo VS Bazaarvoice and see what are their differences

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Yotpo logo Yotpo

Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Bazaarvoice logo Bazaarvoice

Putting customers at the heart of your brand lets you efficiently
  • Yotpo Landing page
    Landing page //
    2023-10-08
  • Bazaarvoice Landing page
    Landing page //
    2023-09-18

Yotpo features and specs

  • Comprehensive Suite of Features
    Yotpo offers a wide range of tools including reviews, loyalty programs, SMS marketing, and user-generated content, allowing for an integrated approach to customer engagement and retention.
  • User-Friendly Interface
    The platform is designed with usability in mind, making it accessible for users without a technical background.
  • Advanced Analytics
    Yotpo provides robust analytics and reporting features, offering deep insights into customer behavior and campaign performance.
  • Strong Integrations
    The platform integrates seamlessly with major eCommerce platforms like Shopify, Magento, and BigCommerce, as well as various third-party marketing tools.
  • Automated Workflows
    Yotpo's automation features help streamline marketing campaigns, customer review requests, and other routine tasks, saving time and enhancing efficiency.
  • Excellent Customer Support
    Users often praise Yotpo for its responsive and helpful customer service team, which can assist with troubleshooting and maximizing the tool's potential.

Possible disadvantages of Yotpo

  • Cost
    While Yotpo offers a free tier, the more advanced features and higher-tier plans can be quite expensive, which may be a barrier for small businesses.
  • Complexity of Setup
    Although the user interface is friendly, the initial setup and configuration can be complex and time-consuming, often requiring support from the Yotpo team.
  • Limited Customization
    Some users have found the customization options for widgets and interfaces to be somewhat limited compared to other solutions.
  • Learning Curve
    Due to the abundance of features, there can be a steep learning curve for new users to fully understand and utilize all aspects of the platform.
  • Occasional Performance Issues
    Some users have reported experiencing slow load times or occasional bugs, which can interrupt workflow or impact the user experience.
  • Email Quota Restrictions
    The email marketing feature has quota restrictions that may limit the number of emails a business can send, based on their subscription plan.

Bazaarvoice features and specs

  • Comprehensive Analytics
    Bazaarvoice offers detailed analytics and reporting features that help businesses understand customer feedback and improve their products and services accordingly. This can lead to data-driven decision-making and enhanced customer satisfaction.
  • Wide Integration
    Bazaarvoice integrates with various e-commerce platforms, CRM systems, and other marketing tools. This seamless integration allows for streamlined workflows and a more cohesive marketing strategy.
  • Enhanced Customer Engagement
    The platform provides features like user-generated content, reviews, Q&A, and social media integration. These features boost customer engagement and build community around the brand.
  • Content Moderation
    Bazaarvoice's content moderation services help ensure that the reviews and feedback displayed are genuine and appropriate, which can increase trust and credibility with customers.
  • Scalability
    Bazaarvoice is designed to scale with your business, making it suitable for both small businesses and large enterprises. It offers flexible solutions that can grow as your needs change.

Possible disadvantages of Bazaarvoice

  • Cost
    Bazaarvoice can be expensive, especially for small businesses or startups with limited budgets. The advanced features and extensive analytics come at a premium price.
  • Complexity
    Due to its wide range of features and capabilities, Bazaarvoice can be complex to set up and manage. This complexity may require dedicated personnel or training to fully utilize the platform.
  • Customer Support
    Some users have reported that the customer support can be slow to respond or not as helpful as expected. This can be frustrating, particularly when dealing with urgent issues or technical difficulties.
  • Customization Limitations
    While Bazaarvoice offers many features, there can be limitations in terms of customization. Some businesses may find that they cannot tailor the platform to meet their specific needs fully.
  • Data Privacy
    Handling user-generated content and customer data always brings up privacy concerns. Businesses must ensure they comply with data protection regulations and Bazaarvoice's own policies.

Analysis of Yotpo

Overall verdict

  • Yotpo is generally considered a good option for businesses looking to enhance their online presence through customer reviews, loyalty programs, and other marketing tools. It is especially useful for brands that value engaging with customers and leveraging user-generated content to build trust and credibility.

Why this product is good

  • Yotpo is a popular eCommerce marketing platform that offers a variety of tools and features, including reviews, ratings, customer photos, and loyalty programs. It is particularly known for its user-generated content capabilities and its ability to integrate with major eCommerce platforms like Shopify, Magento, and BigCommerce. Businesses often choose Yotpo for its ability to increase customer engagement and drive sales through authentic endorsements and customer interactions.

Recommended for

  • eCommerce businesses looking to improve their customer engagement
  • Brands seeking to enhance their user-generated content strategy
  • Companies that want to integrate reviews and loyalty programs into their website
  • Businesses using platforms like Shopify, Magento, or BigCommerce

Yotpo videos

+ Add

Add Product Reviews to your Shopify site with the Yotpo App

More videos:

  • Review - Yotpo: Product & Photo Reviews Shopify App | Honest Review by EcomExperts.io
  • Review - Yotpo Review - Get Stars On Your Google Ads. Seller Ratings & Product Ratings. BEAT Your Competitors

Bazaarvoice videos

+ Add

Bazaarvoice - Google Seller Ratings. How to Get Them and Smash the Competition.

More videos:

  • Review - The Bazaarvoice Network — The world's largest shopping network
  • Review - 2008 Bazaarvoice Montage (Year 3 in Review)

Category Popularity

0-100% (relative to Yotpo and Bazaarvoice)

Yotpo

Bazaarvoice

Marketing Platform
100 100%
Marketing Platform
0% 0
Product Reviews
66 66%
Product Reviews
34% 34
Online Reviews
67 67%
Online Reviews
33% 33
Local Reviews
0 0%
Local Reviews
100% 100

User comments

Share your experience with using Yotpo and Bazaarvoice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Yotpo and Bazaarvoice

Yotpo Reviews

16 Best Customer Loyalty Software of 2024: Compared
In addition to managing user content, Yotpo also monitors your eCommerce site, along with SEO rankings and social media channels, to customize your marketing solutions. By reviewing customer needs through these channels, you can create more targeted campaigns for email marketing, social marketing, marketing automation and analytics, marketing resource management, and search...
Source: thecxlead.com
Best Loyalty Software for 2024 [Industry Guide] - Loyalty & Reward Co
There are various loyalty platforms and loyalty apps that cater to eCommerce businesses and Shopify businesses. These platforms include Flaunt Loyalty, LoyaltyLion, Smile and Yotpo, and typically provide loyalty solutions and capabilities that are are ideal for eCommerce businesses and/or running on Shopify’s platform.
Source: loyaltyrewardco.com
Need an alternative to Yotpo?
"We had been using Yotpo for some time and loved the way it brought customer reviews to our product pages but it was just too much to pay for a company like ours. In walks Okendo offering a platform with all the same features and more! For a fraction of the price! YES - Sign us up!" Nancy Newsom, Co-founder, CEO
Source: www.okendo.io
Yotpo vs Reviews.io – Pricing + 2 Alternatives
Yotpo vs Reviews.io – Pricing + 2 Alternatives April 7, 2019 Gets you Star Ratings in GooglePrice/mGet it now!YotpoYesCall to get a quoteReviews.ioYes$29/m for early stage startupsShopper ApprovedYes$79/m Planet Marketing discount (Normal Price is $99/m.)Trust PilotYes$299Online reviews are used for star rating extensions in Google PLAs and in Google AdsBoth Reviews.io and...
Source: planetmarketing.com
Compare 31 of the Best Online Reputation Management Software Services
What makes them different? Yotpo is an agile, data-driven platform. Above all, they provide real-time data so that brands can see the value they are getting. Yotpo is also innovating and implementing new features.
Source: referralrock.com

Bazaarvoice Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bazaarvoice Ratings & Reviews is one of the productss in the Bazaarvoice Suite that enables businesses to collect user generated content (UGC) from their customers. This customer feedback tool collects and publishes ratings and reviews, videos and photos of customer experiences with products and also allows them to ask questions.
Source: mopinion.com

Social recommendations and mentions

Based on our record, Yotpo should be more popular than Bazaarvoice. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Yotpo mentions (2)

Bazaarvoice mentions (1)

  • Email saying to Share my experience with Google actually points to bazaarvoice.com
    Bazaarvoice is a commercial marketing site and as far as I know, is not at all responsible for posting reviews to Google. Yet, I received an email from noreply@hrblock.com with text, "Share your experience with Google" but a link that jumps to bazaarvoice.com to answer a couple questions like a review might look like. After posting my review, I noticed the site was not on Google or H&R Block and I'm worried I... Source: about 4 years ago

What are some alternatives?

When comparing Yotpo and Bazaarvoice, you can also consider the following products

Trustpilot - We're all about consumer reviews. Get the real inside story from shoppers like you.

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

Annex Cloud - Reward customers for completing traditional actions such as purchasing, as well as for taking...

PowerReviews - PowerReviews maximizes the benefit of having customer feedback by channeling it into developing new solutions.

Smile.io - Reward programs for online businesses

Shopper Approved - As a Google Review Partner, Shopper Approved offers the only Traffic and Conversion suite that includes Reviews (Seller, Product, and Video), Q&A, and Website Security to give you Amazon-like search & conversion results.

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