Software Alternatives & Reviews

Writecream VS LiveAgent

Compare Writecream VS LiveAgent and see what are their differences

Writecream logo Writecream

An A.I-powered app for generating blog articles, YouTube videos & podcasts in seconds—using just a product name and description; in addition, you can also use Writecream to generate personalized compliments for cold emails and LinkedIn sales

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Writecream Landing page
    Landing page //
    2021-11-22
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Writecream

$ Details
freemium $29.0 / Monthly (Unlimited Access)
Platforms
Cross Platform Web Browser Windows Mac OSX Linux Android iOS iPhone Google Chrome Firefox Safari Chrome OS
Release Date
2021 May

Writecream features and specs

  • API Access: Yes
  • Personalized Icebreakers: Yes. Writecream's A.I will automatically generate personalized compliments based on where your prospect works. Just enter the website of where the prospect works and Writecream will generate an icebreaker in seconds. CSVs are supported.
  • LinkedIn Personalization: Yes. Enter the LinkedIn profile URL of the prospect and Writecream will generate a personalized compliment based on the prospect's education, experience, bio, posts, and recent activity
  • Content Creation: Yes. Create blog articles, podcasts, voice-overs for YouTube videos, social media posts, ad copies, and more
  • Image Icebreakers: Yes
  • Audio Icebreakers: Yes
  • Backlink Outreach: Yes
  • Marketing Automation: Yes
  • Editor: Yes. Use Writecream's long-form editor to generate 1,000-word articles in minutes
  • Multiple Languages: Yes. Writecream supports 75+ languages
  • Multimedia Integration : Yes
  • Images: Yes
  • Audio / Video narration: Yes
  • Audio Comments: Yes
  • Voiceover: Yes. Generate A.I-powered, human-sounding voice-overs for YouTube videos
  • Backlink Opportunities: Yes. Use Writecream's Backlink Personalization feature to generate personalized compliments for bloggers based on the articles they have written and improve your chances of securing a backlink
  • SEO: Yes
  • SEO Optimized Content: Yes
  • SEO Features: Yes
  • youtube: Yes. Create voice-overs for YouTube videos
  • Facebook Ads: Yes
  • Google Ads: Yes
  • Instagram Ads: Yes
  • AI Article Writer: Yes
  • Blog Ideas: Yes
  • Blog Intro: Yes
  • Blog Outline: Yes
  • Blog Conclusion: Yes
  • Copywriting Formulas: Yes
  • Solo Podcast: Yes
  • Podcast Script: Yes
  • YouTube Video Ideas: Yes
  • YouTube Voiceover: Yes
  • YouTube Script: Yes
  • Quora Answer Writer: Yes
  • Multilingual capability : Yes. Writecream supports 75+ languages

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Writecream videos

Writecream Overview - Generate icebreakers, blog articles, podcasts, voice-overs in minutes

More videos:

  • Tutorial - Generate a 1,000-word article using Writecream
  • Demo - Writecream Review and Demo - Watch Me Write A Blog With WriteCream
  • Review - Writecream Review - How is this AI Content Writing Tool?
  • Review - WriteCream Review - AI Writing for Personalised Cold Outreach Openings for Emails & Backlinks etc

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Writecream and LiveAgent)
Writing Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
AI Copywriting
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Writecream and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Writecream and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Writecream and LiveAgent

Writecream Reviews

  1. A Powerful AI-Powered Marketing Platform for Content Creation and Optimization

    I don't recommend this product for a non-tech savvy user, as it is not very intuitive, and there is not a lot of help available if you need assistance. If you are tech savvy, this product is a must have.I have used this tool to write some blog posts, and I am able to write them much faster. It is easy to use and it helps me to come up with ideas and get started writing my post quickly.

    🏁 Competitors: HubSpot Sales Hub., ZoomInfo
    👍 Pros:    Free trial|Affordable price
    👎 Cons:    Seems complicated/complex at first
  2. The magic of artificial intelligence!

    I am constantly looking for tools of this kind, but it seems that I will stop there. How did my acquaintance happen? At first, I skeptically uploaded a few texts. At the exit I received excellent cold offers. Surprised. Uploaded some more texts. At the exit, I got an excellent result again. I was doubly surprised. After the third check, all doubts disappeared, this is an excellent service for those who want to save time and get better results. From now on I use Writecream daily!

    The user interface is simple and very easy to use. Most of the content that was generated by Writecream sounded like it was written by an ordinary person.

    It used to take me 15-30 minutes to write, now it takes me 15 seconds) Saves me countless hours by creating custom content for each of my audiences.

    For the sake of interest, I sent some ready-made texts to my friends from other agencies. None of them could understand that all these texts were not written by a person)

    Main advantages:

    • Easy to use and learn
    • Getting rid of routine
    • An abundance of tools and a clean interface
    • High-quality text output
    • Very fast and responsive support service
    • Multilingualism
    • Conversion growth, due to the fact that your emails are ignored less
    • For those who don't take my word for it (like me), there is a free trial version. You will appreciate it!

    What you should pay attention to:

    • Artificial intelligence is not an ideal technology at the moment. But it's a matter of time.
    • There are some comments on voice generation.

    You can hire someone for this job, but why if there is a tool that will do it in a few seconds? For those who need to quickly and efficiently create a stream of cold calls, Writecream is ideal.

    They have a very powerful roadmap, I look forward to further improvements!

    A must-have tool! I recommend it!


The 11 Best CopyAi Alternatives to Generate Content in 2022
Writecream was built to help write cold emails, specifically icebreakers. It works by receiving input in the form of a LinkedIn profile, before outputting a few personalized cold approach options. There’s a wide range of sales-focused templates including AIDA formatting.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, Writecream seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Writecream mentions (1)

  • A.I. tool for linkedin personalization
    Personalizing a message for your prospects which includes their interests available on their profile has been a game changer in their lead generation process and to make this easy an A.I. Tool powered by writecream.com helps people to crack the deal. Source: over 2 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Writecream and LiveAgent, you can also consider the following products

Anyword - An AI platform for creating effective marketing copy, trained on tens of millions of successful ads.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Craftly.AI - Meet Craftly.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Paraphrasingtool.site - The paraphrasing tool is the best sentence tool available online free for writers, the tool help users to avoid plagiarism and write unique articles in no time.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.