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Workfront VS Tactful.ai

Compare Workfront VS Tactful.ai and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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Workfront logo Workfront

Award winning project management software helps you manage projects in one place. A cloud-based work management tool for marketing and IT teams.

Tactful.ai logo Tactful.ai

Boost customer satisfaction, productivity, and sales using state-of-the-art AI and omnichannel technology.
  • Workfront Landing page
    Landing page //
    2023-05-08
  • Tactful.ai Landing page
    Landing page //
    2023-07-03

Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state-of-the-art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, channel conversion by up to 250%, and productivity by up to 80%.

Tactful UCX helps businesses achieve this by delivering the following four technology pillars: 1- Omnichannel engagement technology, delivering a consistent experience across all touch-points that results in great customer satisfaction and retention 2- Central customer experience management system, boosting operational excellence, productivity, and visibility 3- End-to-end customer experience augmentation using multi-lingual AI and workflows automation, boosting productivity and customer satisfaction 4- Customer 360-view and business intelligence empowering continues improvement and uncovering new business opportunities

Workfront videos

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Workfront Review - Project management software review

More videos:

  • Review - Video Review for Workfront Software
  • Review - Workfront: Why Workfront

Tactful.ai videos

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Tactful Unified Cognitive Customer Experience Platform

Category Popularity

0-100% (relative to Workfront and Tactful.ai)

Workfront

Tactful.ai

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
Chatbots
0 0%
Chatbots
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Workfront and Tactful.ai

Workfront Reviews

The Ultimate List of 20 Best AI Work Management Tools
Adobe Workfront is a comprehensive project management platform that offers project planning, resource management, and collaboration features, enabling teams to optimize their work processes and drive successful project execution.
Source: ppm.express
14 Best Wrike Alternatives For Project Management In 2022
Workfront is a great alternative to Wrike if you are looking for an enterprise project management system. Workfront helps large enterprise teams streamline communication and work processes in industries including IT, marketing, product development, and more. The company has an impressive list of customers and was also recently acquired by Adobe. While Workfront and Wrike...
Source: hive.com
22 Best Wrike Alternatives For Project Management in 2020 (Free & Paid)
Workfront was founded in 2001 and serves Enterprise level customers primarily combining complex project management with issue tracking, document collaboration, and portfolio management. It also added proofing capabilities through its acquisition of Proofhub in 2015.
Source: www.workzone.com
29 Best Alternatives to Dapulse (Now Monday.com)
Workfront is an award-winning project management software. It’s a cloud-based work management tool that helps teams to manage everything in one place, especially for marketing and IT teams.
Source: www.proofhub.com
See why so many people switch from Workfront to Redbooth - A Workfront Alternative
See why so many people switch from Workfront to Redbooth - A Workfront Alternative Want more sophisticated tools but an easier to use interface?
Source: redbooth.com

Tactful.ai Reviews

  1. Tactful UCX is a good professional and intuitive platform that makes online customer service experience seamless & easier

    As an online Customer Service agent I loved using Tactful UCX, I was predominantly a live chat agent so of course, Tactful's unified agent desktop was ideal for the needs of our customers. I particularly liked the saved reply feature, I could easily select a saved reply, personalize it, and then reply in a timely manner to customers.

    Tactful UCX omnichannel live chat kept me on top of my game aiding me to own my skills, even juggling between 5 chats at the same time ensuring that all customers get a timely response and as mentioned above the saved reply feature was a lifesaver.

    🏁 Competitors: Intercom, Freshdesk, Zoho SalesIQ, HelpScout, HelpCrunch, Drift
    👍 Pros:    Affordable|Automation|Omni-channel|Live chat
    👎 Cons:    Notifications

What are some alternatives?

When comparing Workfront and Tactful.ai, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

ConversioBot - Transform your Websites Into Automated Leads & Sales Bots

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Autochat.io - Autochat helps E-commerce businesses increase their conversion and retention rates by engaging users with contextual, proactive & automated conversations throughout their purchase journey.

Basecamp - A simple and elegant project management system.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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