Software Alternatives, Accelerators & Startups

Tactful.ai VS Basecamp

Compare Tactful.ai VS Basecamp and see what are their differences

Tactful.ai logo Tactful.ai

Boost customer satisfaction, productivity, and sales using state-of-the-art AI and omnichannel technology.

Basecamp logo Basecamp

A simple and elegant project management system.
  • Tactful.ai Landing page
    Landing page //
    2023-07-03

Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state-of-the-art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, channel conversion by up to 250%, and productivity by up to 80%.

Tactful UCX helps businesses achieve this by delivering the following four technology pillars: 1- Omnichannel engagement technology, delivering a consistent experience across all touch-points that results in great customer satisfaction and retention 2- Central customer experience management system, boosting operational excellence, productivity, and visibility 3- End-to-end customer experience augmentation using multi-lingual AI and workflows automation, boosting productivity and customer satisfaction 4- Customer 360-view and business intelligence empowering continues improvement and uncovering new business opportunities

  • Basecamp Landing page
    Landing page //
    2023-10-19

Basecamp

$ Details
paid Free Trial $99.0 / Monthly (flat price)
Release Date
-

Tactful.ai videos

Tactful Unified Cognitive Customer Experience Platform

Basecamp videos

Basecamp 3 - Intro & Overview

More videos:

  • Review - Basecamp Project Management Review
  • Review - Campfire Pro Review | Apps for Writers
  • Review - 5 Reasons Why I Love Basecamp
  • Review - Asana vs. Basecamp

Category Popularity

0-100% (relative to Tactful.ai and Basecamp)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Chatbots
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tactful.ai and Basecamp

Tactful.ai Reviews

  1. Tactful UCX is a good professional and intuitive platform that makes online customer service experience seamless & easier

    As an online Customer Service agent I loved using Tactful UCX, I was predominantly a live chat agent so of course, Tactful's unified agent desktop was ideal for the needs of our customers. I particularly liked the saved reply feature, I could easily select a saved reply, personalize it, and then reply in a timely manner to customers.

    Tactful UCX omnichannel live chat kept me on top of my game aiding me to own my skills, even juggling between 5 chats at the same time ensuring that all customers get a timely response and as mentioned above the saved reply feature was a lifesaver.

    👍 Pros:    Affordable|Automation|Omni-channel|Live chat
    👎 Cons:    Notifications

Basecamp Reviews

  1. As a writer, I've been using Basecamp for a few years now and I must say, it has been a game-changer for me. Basecamp is a cloud-based project management tool that offers a suite of features to help teams collaborate efficiently and effectively.

    I started using Basecamp as a project management tool to manage my writing projects. Initially, I found it a bit overwhelming, but with time I got used to the interface and the features. Basecamp has a clean and intuitive design that makes it easy to use. The dashboard is well-organized and shows all the active projects and tasks at a glance. Basecamp has a variety of features that make it easy to manage tasks, track progress, communicate with team members, and share files.

    🏁 Competitors: Trello
    👍 Pros:    Easy to use|Cost-efficient|Highly customizable
    👎 Cons:    Limited integrations|No time tracking|Limited report

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Basecamp is a project management tool, but it does feature note-taking and task management. All your projects (notes in this case) are housed under one dashboard where you can view, edit, rearrange and archive notes as needed.
Source: clickup.com
Basecamp vs Pneumatic — From Startup Efficiency to Advanced Workflow Optimization
It’s a bold claim and by most accounts Basecamp executes on it with sufficient success. But then again, as the old saying goes, our greatest weaknesses are extensions of our greatest strengths: adopting Basecamp means that if you want to get the most bang for your buck out of it, you need to migrate everything into Basecamp. It won’t be a big deal if you’re just starting out...
Breeze vs. Basecamp - The best Basecamp alternative is Breeze
What's the difference between Breeze and Basecamp? Breeze and Basecamp are both excellent tools, but each one is tailored to different kinds of use. Breeze is a project management application. Basecamp is a to-do list and collaboration tool.
Source: www.breeze.pm
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Basecamp compared to ClickUp: Basecamp lets you organize everything and completely control your project while keeping the correct information in the right place. It’s simpler and easier to use Basecamp, and it requires no setup.
Source: ayanza.com
You only compete with one thing
Hey! I'm Jason, the Co-Founder and CEO at 37signals, makers of Basecamp and HEY. Subscribe below to follow my thinking on business, design, product development, and whatever else is on my mind. Thanks for visiting, thanks for reading.
Source: world.hey.com

Social recommendations and mentions

Based on our record, Basecamp seems to be more popular. It has been mentiond 37 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tactful.ai mentions (0)

We have not tracked any mentions of Tactful.ai yet. Tracking of Tactful.ai recommendations started around Mar 2021.

Basecamp mentions (37)

  • How I Achieved 10x Productivity at Remote Work
    Remote work is an established term these days, but back in the days i.e. Prior to COVID or a few more years back, this term was quite alien in the developer community. Even though there were organizations like Basecamp which were working remotely for more than 20 years, the developer ecosystem was not built around the concept of working remotely or to put it in simple words, separately from your colleagues. Just... - Source: dev.to / 7 months ago
  • The 35 CSS properties you must know to do 80% of the work
    It's interesting, I've sampled basecamp.com and the number was 35 too, very similar variables, taking into consideration Basecamp is Older than Hey and heavily flex-box oriented. Source: 11 months ago
  • Work From Home or the Office: Is It a Problem?
    David Heinemeier Hansson, also known as DHH, may not be a familiar name to you, but it's highly likely that you have come across either the product or the framework he created: Basecamp and Ruby on Rails. - Source: dev.to / about 1 year ago
  • open discussion
    (Basecamp: Project management software, online collaboration) Trusted by millions, Basecamp puts everything you need to get work done in one place. It's the calm, organized way to manage projects, work with clients, ... Source: about 1 year ago
  • New to project management. Advice?
    I think you want to look at Basecamp and even Slack may work for you. Source: about 1 year ago
View more

What are some alternatives?

When comparing Tactful.ai and Basecamp, you can also consider the following products

ConversioBot - Transform your Websites Into Automated Leads & Sales Bots

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Autochat.io - Autochat helps E-commerce businesses increase their conversion and retention rates by engaging users with contextual, proactive & automated conversations throughout their purchase journey.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.