Software Alternatives, Accelerators & Startups

Workday VS Zendesk

Compare Workday VS Zendesk and see what are their differences

Workday logo Workday

Workday is an on‑demand financial management and human capital management software solution.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Workday Landing page
    Landing page //
    2023-05-07
  • Zendesk Landing page
    Landing page //
    2024-05-06

Workday videos

Review of Workday HCM Software | Strengths and Weaknesses of Workday

More videos:

  • Review - Workday — An Independent HR Software Review
  • Review - Workday replaces your HR department

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Workday and Zendesk)
HR
100 100%
0% 0
Customer Support
0 0%
100% 100
HR Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Workday and Zendesk

Workday Reviews

The 10 BEST Employee Onboarding Software Options 2024
Workday HCM is a single, cloud-based solution for workforce planning, talent management, and employee experience, helping customers adapt and thrive in a changing world. Workday applications are built with artificial intelligence and machine learning at the core to help organizations around the world embrace the future of work. Workday is used by more than 10,000...
Source: usewhale.io
Top 17 Best Human Capital Management (HCM) Software Solutions
Workday offers enterprise-level software solutions for financial management, human resources, and planning.
Source: cllax.com
22 Best HR Management Software & Tools to Use in 2021
Taking advantage of modern technology, Workday is a cloud-based alternative to the classic ERP, in its simplicity and ease of use. Amongst other characteristics, users are also given absence monitoring, benefits management, as well as automatic reconciliation of bank statements.
Source: allthatsaas.com
5 BambooHR Alternatives to Test Drive Before You Buy
Companies that appreciate BambooHR’s modern user experience will be pleased with Workday’s clean interface. Workday is an innovative platform built for the modern workforce, and their technology aligns with current IT trends. Their beginning as an HCM platform provides human resources professionals with a system designed with the workforce and financials in mind, while their...

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Workday. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Workday mentions (4)

  • How do you apply for jobs and not waste your time?
    Dont apply if they use workday.com. Source: over 1 year ago
  • Workday tenant / community access
    There's a ton of great product information including recorded demos on workday.com. Source: over 2 years ago
  • Potential Career Change to Workday from CPA
    If you haven't already, check out workday.com to watch demos of the product. Lots out there to get a conceptual overview and understand the capabilities. Check out job opportunities at Workday, too. While consulting is a great career, there's also other options such as pre-sales and value management (example: helping put together value propositions for prospects wanting to justify Workday), business... Source: over 2 years ago
  • Experience Team Job Offer
    Hey I was recently extended an offer to join the experience team (training starts aug. 2) after 2 video interviews, having completed all tasks within workday.com, and passing Checkr's background check (came back Clear) but I have not received any further instructions on what to do next. Source: almost 3 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Workday and Zendesk, you can also consider the following products

Paycom - Paycom is a Human Capital Management system that helps companies manage the complete employment life cycle, from recruitment to retirement.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Paylocity - Paylocity has revolutionized the industry and has quickly become the leading independent provider of online payroll services and HR solutions.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BambooHR - Personalized HR software for SMBs

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!