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Zendesk VS BambooHR

Compare Zendesk VS BambooHR and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

BambooHR logo BambooHR

Personalized HR software for SMBs
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • BambooHR Landing page
    Landing page //
    2023-04-05

BambooHR is a leading online HR software for small and medium business that have outgrown using manual processes to track employee data. BambooHR’s easy-to-use program, simplified implementation process and a support team that feels like family ensure a successful transition from spreadsheets to our customizable Human Resource Information System (HRIS). This gives clients more time for meaningful work because that are using BambooHR’s Applicant Tracking System (ATS) and HRIS to manage the entire employee lifecycle. BambooHR clients include innovators like Pinterest, Fitbit, FreshBooks, SoundCloud, Disqus, and Squarespace, among hundreds of others in 70 countries worldwide.

With BambooHR, you can: See all employee information in one location. Spend less time on time off. Control access for different types of users. Generate reports with just a few clicks. Get alerts. Work globally. Integrate applications. Post Jobs. And customize tabs, fields and tables--for free.

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

BambooHR videos

+ Add

BambooHR Software Demo

More videos:

  • Review - BambooHR Competitors
  • Review - HRIS review-BambooHR

Category Popularity

0-100% (relative to Zendesk and BambooHR)

Zendesk

BambooHR

Customer Support
100 100%
Customer Support
0% 0
HR
0 0%
HR
100% 100
Help Desk
100 100%
Help Desk
0% 0
HR Tools
0 0%
HR Tools
100% 100

User comments

Share your experience with using Zendesk and BambooHR. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and BambooHR

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

BambooHR Reviews

The 10 BEST Employee Onboarding Software Options 2024
Instead of using fragmented spreadsheets, limited or clunky software, and physical paper, BambooHR helps you centralize your data and automate the way you complete key HR tasks. As you hire, onboard, and pay your employees, every step of the process from hire to retire comes with automation that will help your team keep up with the demands of your changing market and workplace.
Source: usewhale.io
Best Recruiting Softwares for Small Business
BambooHR is one of the cloud-based hiring software solutions that helps small and medium-sized businesses manage their HR functions more efficiently. The platform offers a wide range of features to automate many HR tasks and processes, saving time and reducing errors. BambooHR is headquartered in Lindon, Utah, and was founded in 2008.
Source: www.hirecinch.com
Top 8 Best Payroll Software For Accountants In 2022
Designed specifically for US employees, BambooHR accelerates and simplifies the way accountants manage payroll. Using a single trusted source of data, its three-step process will help to make your life easier. What’s more, its integrated time tracking software lets employees access the BambooHR home screen from their phones, track the time they’ve spent on tasks, and edit...
Source: www.toksta.com
6 Best Payroll Software for Small Businesses (2022)
Since BambooHR doesn’t offer full-service payroll features, we use Gusto and BambooHR together to manage all of our HR and payroll needs.
Source: www.wpbeginner.com
20 Employee Monitoring Software [2022 Updated List]
BambooHR – This cloud-based employee monitoring app lets managers onboard new hires, track billable time, and run payroll.
Source: traqq.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

BambooHR mentions (0)

We have not tracked any mentions of BambooHR yet. Tracking of BambooHR recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and BambooHR, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Workday - Workday is an on‑demand financial management and human capital management software solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ADP Workforce Now - ADP Workforce Now provides cloud-based software, expert support and predictive analytics for data-driven insights.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

UltiPro - UltiPro is another HR application available to use on multiple platforms such as Android and iOS etc.

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