Software Alternatives, Accelerators & Startups

WikiPro VS Zendesk

Compare WikiPro VS Zendesk and see what are their differences

WikiPro logo WikiPro

All-in-one Business to Customer Communication

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • WikiPro Landing page
    Landing page //
    2021-09-13

There are millions of professionals in the US: accountants, lawyers, doctors. Professionals still use phone and email to reach their customers. These methods are not effective. No one takes phone calls; email goes to spam.

Our solution? WikiPro. WikiPro is an all-in-one business to customer communication platform. Professionals can use a web browser or mobile app to send instant messages to customers anywhere, anytime.

WikiPro simplifies your business communication, providing e-signatures and user-friendly interfaces to approve contracts immediately and securely. Features such as instant chat, file sharing and e-signatures, customized notifications and automated reminders to improve workflow and respond to your client’s questions instantly. Your team gets powerful shared inboxes to message from mobile apps and their web browser.

WikiPro can text enable your existing business landline. Your clients don’t need to install WikiPro Mobile App to contact you. They can send standard text messaging or SMS to your office number, providing flexibility for clients who aren’t tech-savvy, perfect for professionals such as accountants, lawyers, physicians, marketers and freelancers.

  • Zendesk Landing page
    Landing page //
    2024-05-06

WikiPro

Website
wikipro.us
$ Details
paid Free Trial $35.0 / Monthly
Platforms
Browser Android iOS Windows Mac OSX Linux Cross Platform Google Chrome Firefox
Release Date
2018 August

WikiPro features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Easy to Set-up and use: Simple workspace set up
  • Clean UI: Easy to navigate and use
  • Mobile prioritized UI: Available on all platforms

Zendesk features and specs

No features have been listed yet.

WikiPro videos

An Overview of Wikipro

More videos:

  • Demo - WikiPro Product Demo
  • Review - WIKIPro Smartphone Professional Lavalier Lapel Microphone Unboxing Review/🔥

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to WikiPro and Zendesk)
SMS Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Communication
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using WikiPro and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WikiPro and Zendesk

WikiPro Reviews

  1. WikiPro gets more business for me

    As an accountant and WikiPro user, it saves me a lot of time in communicating with my clients. It is so easy to get a signature signed and get tax filing done. I can send text message, instant message and get response from clients in seconds. Highly recommended to any professionals.

    👍 Pros:    Easy to use|Easy user interface|Excellent features|Simple|Secure|Quick

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WikiPro mentions (0)

We have not tracked any mentions of WikiPro yet. Tracking of WikiPro recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing WikiPro and Zendesk, you can also consider the following products

Heymarket - The professional way to text message. Your customers are mobile. Heymarket helps you manage those relationships from your smartphone.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Text Groove - Text enable your existing business landline, VoIP, or toll free phone number and connect with your customers in a whole new way. Try Text Groove for free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Respond Flow - The Mailchimp of SMS

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!