Software Alternatives, Accelerators & Startups

Whappext VS Zendesk

Compare Whappext VS Zendesk and see what are their differences

Whappext logo Whappext

Whappext is an online marketing platform that helps users to send bulk messages to millions of users for the marketing of their brands.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Whappext Landing page
    Landing page //
    2023-01-11

At Whappext, we are passionate about helping businesses thrive through the power of WhatsApp Marketing. With five years of industry experience under our belt, we have become a trusted name in providing top-notch solutions to drive impactful marketing campaigns.

Our primary focus is to empower businesses with the tools and services they need to connect with their target audience on WhatsApp and create meaningful interactions. Through our software, we enable businesses to engage in personalized conversations, foster customer relationships, and ultimately drive conversions that matter.

What sets us apart is our dedication to simplicity and functionality. We believe that technology should be easy to use, so we have designed our software with a user-friendly interface that makes it accessible to businesses of all sizes and backgrounds. You don't have to be a tech expert to leverage the power of WhatsApp for marketing – our platform streamlines the process, allowing you to navigate effortlessly and get the most out of your campaigns.

When you partner with Whappext, you can count on our team of experts who are committed to your success. We provide exceptional customer support, ensuring that you have the guidance and assistance you need at every step of your WhatsApp Marketing journey. From setting up your campaigns to troubleshooting any challenges, we are here to support you and help you achieve your marketing goals.

Our suite of features is designed to empower you with all the necessary tools for effective WhatsApp Marketing. Manage your contacts, automate your campaigns, personalize your messages, and track performance – all from one convenient platform. We believe in the power of data-driven decision-making, so we provide comprehensive analytics that give you insights into your campaign's effectiveness, allowing you to optimize and refine your strategies.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Whappext

$ Details
paid $50.0 / Annually (Data Security, Fast Delivery, AI Bot Integration)
Platforms
Windows Android
Release Date
2018 October

Whappext features and specs

  • WhatsApp Number Filter: Yes
  • Call-to-action Buttons: Yes
  • Auto Replies: Yes
  • 24/7 Support: Yes
  • Personalized Messages: Yes

Zendesk features and specs

No features have been listed yet.

Whappext videos

No Whappext videos yet. You could help us improve this page by suggesting one.

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Whappext and Zendesk)
WhatsApp Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Top SaaS Companies
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Whappext and Zendesk.

What makes your product unique?

Whappext's answer

We prioritize our clients' success and satisfaction. Our user-friendly platform, exceptional customer support, and tailored solutions reflect our commitment to meeting the unique needs of each client.

How would you describe your primary audience?

Whappext's answer

Our primary audience is everyone who is providing any product or service to their customers and they want to connect with them frequently. It could be SMEs, startups, or large companies. We cover all industries and we have plans for each customer segment separately.

What's the story behind your product?

Whappext's answer

Whappext has a remarkable story that started five years ago with a vision to revolutionize WhatsApp marketing. The journey began with a passionate team of entrepreneurs who recognized the immense potential of WhatsApp as a powerful communication tool for businesses.

Inspired by the growing demand for effective marketing solutions on WhatsApp, the founders embarked on a mission to develop a software platform that would enable businesses to harness the full power of this widely used messaging application.

The early days were filled with extensive research, market analysis, and close collaboration with businesses from various industries. The team recognized the limitations of the standard WhatsApp application and identified the need for specialized software that could unlock its true marketing potential.

With a deep understanding of customer pain points and industry insights, Whappext was born. The team worked tirelessly to develop an innovative software solution that would provide businesses with the tools and functionalities needed to optimize their WhatsApp marketing strategies.

The journey was not without its challenges. The team faced technical hurdles, platform limitations, and intense competition in the software and technology industry. However, they remained steadfast in their commitment to delivering a game-changing product.

Through perseverance, continuous improvement, and a relentless focus on customer satisfaction, Whappext started gaining recognition. As more businesses experienced the benefits of the software, word spread, and the company's reputation began to grow.

Whappext's success can be attributed to its unwavering dedication to innovation and customer-centricity. The team consistently strives to stay ahead of industry trends and evolving technologies, ensuring that their software remains cutting-edge and relevant to businesses of all sizes.

Today, Whappext is proud to serve a diverse client base, ranging from small startups to large enterprises. The company's growth has been fueled by its commitment to delivering exceptional value, personalized support, and a software platform that empowers businesses to connect, engage, and grow through WhatsApp marketing.

Who are some of the biggest customers of your product?

Whappext's answer

Sens MoneyGram ZA Insurance Oxwhite UrbanMonkey

Why should a person choose your product over its competitors?

Whappext's answer

We are more reliable and more accurate.

Which are the primary technologies used for building your product?

Whappext's answer

Dot net framework

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Whappext and Zendesk

Whappext Reviews

  1. Great WhatsApp Marketing Software!!!

    Our company is using the solution for more than a month now and its been amazing for us. We can connect with our customers through WhatsApp much easier now and we can send bulk promotional messages to them. There's an AI auto reply bot that can automatically reply to our customers. Great product and recommended.

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Whappext mentions (0)

We have not tracked any mentions of Whappext yet. Tracking of Whappext recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Whappext and Zendesk, you can also consider the following products

Viking Whatsapp Tools - Viking Whatsapp Tools is a platform that helps businesses to sell on WhatsApp and build an effective sales strategy.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kaleyra - Kaleyra is a platform that helps developers to build SMS and voice messaging applications for a global scale.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WAAM-it Sender - WAAM-it Sender is a WhatsApp marketing software that enables users to send messages from their system and smartphones anytime, anywhere.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!