
WeSupply Labs
AfterShip
17track
Package Tracker Pro
Ship.com
Shipup
StorePep
Trackanytime
Vim Python IDE
WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users.
Features Summary: โProactive Notifications of delivery status โPackage Tracking โReturns & RMA โStore Locator with complete SEO schema and Social Integration โIn Store Pickup & Curbside for connecting Ecommerce, ERP and POS โDelivery Estimate Algorithm based on historical processing & delivery โCustomer Satisfaction Score survey and Net Promoter Score โAnalytics & Statistics for data-driven decisions โBranded Tracking Page for a premium self-service tracking experience
Integrations: ๐Magento 2 - Full integration from Order Tracking to Returns and Store Pickup ๐Shopify - Full integration from Order Tracking and Returns ๐BigCommerce - Full integration from Order Tracking via Zapier App ๐Netsuite - Full integration via Celigo ๐Aptos - Full integration from Order Tracking ๐Direct API Integration - Fully integrate any Ecommerce, ERP, OMS or Marketing platform ๐Zapier - WeSupply Labs integrates with over 1000 platforms via Zapier ๐Zendesk - Track Shipments and Start Returns directly from Zendesk. ๐ScandiPWA - Full PWA solution for Magento 2
Supported carriers:
WeSupply Labs
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I've been using WeSupply for about a year and it really feels like it helps my team and our customers a lot. I had so many issues with returns, and even if we don't have such a high volume of orders, the customer reps were overloaded all the time, I think we lost many customers in the past because we were not able to manage returns at all.. But now I can tell that there are weeks when nobody calls us for tracking numbers or return. Not even a call!! Our customer reps manage the orders and returns within the platform and see everything in Zendesk too (so this is something that I wasn't expected when I signed up). I don't quite like the sign-in process, we are waiting for them to add another login option as now we have to use some magic links to get into the platform.
It's been a good experience working with wesupply. I ship a lot of orders so the tracking and notifications part is crucial for me because otherwise, I'd be getting calls all over the place from customers asking where their order is or asking me to send them the tracking number again.
I also use the returns functionality because it just saves a lot of time. A bit tedious to set up at first because there are a lot of configuration options for how you want to set up return options, but once you get the hang of it it's pretty intuitive. Support is nice and responsive too.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.
17track - All-in-one package tracking
Package Tracker Pro - Package Tracker Pro is an app for Apple devices that enables businesses to track multiple shopping carriersโ packages in one place.
Ship.com - Package shipping & tracking app for mobile.
Shipup - Shipup turns e-Comerce deliveries into marketing. Boost your NPC and CLV reducing your call center delivery tickets. Proven track record.
StorePep - StorePep is a One Stop Ecommerce Shipping Solution for online stores with real time shipping rates at checkout, label generation & delivery updates.