Software Alternatives, Accelerators & Startups

Weekdone VS LiveAgent

Compare Weekdone VS LiveAgent and see what are their differences

Weekdone logo Weekdone

Market leader and innovator since 2013. Set structured quarterly goals, keep track of activities, and focus on getting real business results. Track weekly progress, provide feedback, and move everyone in a unified direction.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Weekdone Landing page
    Landing page //
    2022-03-11

Weekdone online software is built around OKR best practices, allowing you to easily connect employee work to company goals and track the progress in real time. We’ve combined OKR best practices with a modern and simple interface for best ease-of-use.

Weekdone Key Benefits:

• Set company, department, team and personal level Objectives and Key Results (OKRs). Link OKRs to high-level Company Objectives to see total progress by all teams and departments. Add and track KPIs.

• Keep OKRs in focus with weekly employee Check-ins. Employees add their weekly activities that help drive OKRs forward. Weekly planning combined with OKRs ensures that company resources go in the right direction.

• See progress on all levels in real time with our beautiful dashboards, and get automatic progress reports to help you manage improvement and growth.

• Facilitate easy communication between employees, teams, and management. In Weekdone, goals, progress, and weekly activities are visible across the board — encourage trust through transparency. Support your team with feedback on their plans and progress.

• Weekdone integrates seamlessly with tools you already use, such as Jira, Asana, Slack, Basecamp, and more. Custom third-party integrations are available via Zapier.

Weekdone simplifies the reporting process, makes goals visible, and increases transparency. Align weekly employee activities with high-level objectives and see how everyone’s work drives the company forward.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Weekdone

$ Details
freemium
Platforms
Web Android iOS Browser Google Chrome Firefox Safari
Release Date
-
Startup details
Country
Estonia
City
Tartu
Employees
10 - 19

Weekdone features and specs

  • OKRs: Yes
  • OKRs Management: Yes
  • Weekly Check-Ins: Yes
  • Weekly automated reminders about OKRs and to update progress: Yes
  • Weekly Reports: Yes
  • Goal Setting : Yes
  • Goal Tracking: Yes
  • Reports: Yes
  • Dashboards and Visualizations: Yes
  • KPI Dashboard: Yes
  • Integrations: Yes
  • API: Yes
  • Feedback & Commenting: Yes
  • Coaching: Yes

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Weekdone videos

How Weekdone Works? Guide to Weekly Planning & OKR (Objectives and Key Results)

More videos:

  • Review - What Is Weekdone for Managers & Leaders? Video Guide And Benefits

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Weekdone and LiveAgent)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Goal Setting And OKRs
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Weekdone and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Weekdone and LiveAgent

Weekdone Reviews

We have no reviews of Weekdone yet.
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LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Weekdone seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Weekdone mentions (1)

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Weekdone and LiveAgent, you can also consider the following products

Perdoo - OKR methodology, software and coaching

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Quantive - The best platform for turning strategy into results.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Lattice - Lattice helps teams stay aligned around their goals so they can accomplish more.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.