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WebGazer VS Intelswift

Compare WebGazer VS Intelswift and see what are their differences

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WebGazer logo WebGazer

Monitor your website's availability with WebGazer, review its performance and get instant notifications when your website goes down. No installation required and free plan available.

Intelswift logo Intelswift

All-in-One AI products ecosystem with Helpdesk, AI agents, Tickets, Workflows and more. With Intelswift, you get enterprise-grade features to automate customer communication with AI—at no extra cost.
  • WebGazer Landing page
    Landing page //
    2020-06-12

WebGazer is an uptime monitoring platform that checks if your website is up as it should be and notifies you if anything goes wrong

  • Intelswift Landing page
    Landing page //
    2025-04-02

Managing customer interactions across multiple channels is overwhelming, especially when response times lag and personalization falls short. Intelswift simplifies this complexity by combining AI automation with a seamless omnichannel experience, empowering businesses to transform customer service, sales, and marketing.

Intelswift is an AI-driven customer service automation platform that integrates channels and workflows into one solution, enabling faster responses, smarter automation, and superior customer experiences.

Features:

  1. AI-Powered Omnichannel Communication.

  2. Swift AI Copilot — a personal AI assistant in every team member’s workspace.

  3. Workflow Automation.

  4. Proactive sales and customer support AI agents.

  5. Helpdesk:
Live chat, ticketing, and omnichannel communication — all in one workspace.

  6. AI Knowledge Base
and Help Center.

  7. AI Agents Marketplace with ready-made niche agents and the ability to build your own — no coding required.

Leverage AI-driven insights to optimize your customer engagement strategy. Track key metrics like first-contact resolution (FCR), CSAT, and SLA adherence in customizable dashboards.

Curious to try? Start with a free 21-day trial of the Business Plan, unlocking full access to all Intelswift features.

WebGazer

Website
webgazer.io
Pricing URL
Official WebGazer Pricing
$ Details
freemium $19.0 / Monthly
Platforms
Browser Web Cross Platform Wordpress Magento
Release Date
-
Edit details

Intelswift

Website
intelswift.com
Pricing URL
Official Intelswift Pricing
$ Details
paid Free Trial $19.0 / Monthly (1 AI agent, GPT-powered LLMs, and essential reports)
Platforms
-
Release Date
2024 October
Edit details

WebGazer features and specs

  • Ease of Use
    WebGazer offers an intuitive interface that allows users to quickly set up and start monitoring their websites.
  • Real-Time Monitoring
    The platform provides real-time monitoring and instant alerts for downtimes, ensuring that issues can be addressed promptly.
  • Customizable Notifications
    WebGazer allows users to customize alert notifications to be sent via email, SMS, or other integrated services.
  • Detailed Analytics
    The service provides comprehensive reports and analytics that can help users understand the uptime and performance metrics of their websites.
  • Multi-Location Checks
    WebGazer can monitor websites from multiple locations around the world, giving a global perspective on website performance.
  • Affordable Pricing
    The platform offers competitive pricing plans making it accessible for startups and small businesses.
  • Integrations
    WebGazer supports integrations with popular platforms like Slack, PagerDuty, and more for streamlined workflows.

Intelswift features and specs

  • AI-Powered Omnichannel Communication
    Deliver consistent, personalized support across web, WhatsApp, email, Fb, Telegram.
  • Swift AI Copilot
    By learning from your knowledge base, it answers questions, generates data-rich reports, forecasts trends, and identifies anomalies. Businesses save hours — unlock actionable insights and automate complex tasks with our AI Copilot.
  • Advanced Workflow Automation
    Automate routine support tasks like ticket creation, email responses, lead qualification and meeting scheduling.
  • Smart Sales and Marketing AI Agents
    Integrated CRM connections enable seamless data sharing, while behavioral insights optimize campaign timing and messaging.
  • LiveChat and AI Agents for 24/7 Support
    Respond to customers in under five seconds with AI agents, escalating complex queries to human agents when needed. Multilingual capabilities ensure you connect meaningfully with diverse audiences.
  • Advanced Analytics
    Leverage AI-driven insights to optimize your customer engagement strategy. Track key metrics like first-contact resolution (FCR), CSAT, and SLA adherence in customizable dashboards.

Analysis of WebGazer

Overall verdict

  • Overall, WebGazer.js is considered a good tool for developers who need a low-cost, accessible solution for eye-tracking on the web. It offers decent accuracy given the constraints of webcam-based tracking and is continually being improved by its open-source community.

Why this product is good

  • WebGazer.js is a web-based eye-tracking library that leverages computer vision techniques to provide insights into users' gaze locations on a webpage using a standard webcam. It is valued for its ease of integration into existing web projects, allowing developers to gain valuable data about how users interact with their site without requiring special hardware.

Recommended for

  • Usability researchers
  • Web developers
  • Educators experimenting with gaze-based learning analytics
  • Marketing professionals interested in analyzing user attention without requiring expensive equipment

WebGazer videos

No WebGazer videos yet. You could help us improve this page by suggesting one.

Add video

Intelswift videos

+ Add

How to create AI customer support agent

More videos:

  • Demo - Streamline workflows, elevate support, and convert leads with AI-powered efficiency.

Category Popularity

0-100% (relative to WebGazer and Intelswift)

WebGazer

Intelswift

Website Monitoring
100 100%
Website Monitoring
0% 0
Customer Support
0 0%
Customer Support
100% 100
Uptime Monitoring
100 100%
Uptime Monitoring
0% 0
Sales And Marketing
0 0%
Sales And Marketing
100% 100

Questions and Answers

As answered by people managing WebGazer and Intelswift.

What's the story behind your product?

Intelswift's answer:

Intelswift was born out of necessity. When launching tech education programs across multiple countries, we struggled with slow response times, language barriers, and the high cost of scaling human support. Even with sales scripts and training, our team couldn’t keep up with the volume or deliver the technical accuracy our audience expected. So, we built our own AI-driven solution to automate customer support. What started as an internal tool quickly evolved into a product helping startups and service teams scale smarter — without hiring more people.

What makes your product unique?

Intelswift's answer:

Intelswift brings enterprise-grade features — like AI agents, smart routing, live chat, and analytics — at a fraction of the usual cost. We offer free custom integrations for high-volume clients and move faster than traditional enterprise vendors. While big corporations are slowed down by processes, we provide the flexibility and speed to tailor solutions in days, not months.

User comments

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What are some alternatives?

When comparing WebGazer and Intelswift, you can also consider the following products

UptimeRobot - Free Website Uptime Monitoring

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

StatusCake - Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

Freshworks - Delight your customers, from wherever you are

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